This code came up after a short power outage. Can this issue be resolved by unplugging for a little while?
Hold the top two buttons down at the same time. That will reset it
Thank You Erica - There was a brief power outage and we got an error code 5 E - I did what you said (Hold down the top 2 buttons) and it worked! It reset itself! (although the temps were not correct at first but after about 5 or 10 min they defaulted back to our original temp settings.
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There are a few reasons this code would appear and although it is unlikely unplugging for a while would fix it, it is worth a go.
It is likely though that you will need an engineer to have a look. It could be ice build up but this in theory should not happen because the defrost sensor should know when the compressor requires shutting off and the heater firing up.
It could be a sensor fault, thermal fuse fault, heater fault (there are two and any one could be faulty) or a controller fault.
SOURCE: SAMSUNG RS263OSH SIDE BY SIDE REFRIGERATOR DEFROSTED
sounds like a bad timer in the defrost cycle. Call a tech repairman
SOURCE: After power outage, our Samsung
If the power outtage was less than 10 minutes unplug the unit for 20 minutes. Then attempt to restart the unit. If you have a display and nothing happens press power cool and power freeze for 8 seconds then use the up arrow to cycle through until you get to the final test and it should restart. If you still have the problem after doing the above, respond without rating the post and I wll help you. RS2556 Service manual is publication number SAM0097.pdf and can be found here:
http://www.mediafire.com/?mnc7nqc5qdp3ffo Any future response I would provide is sourced from this manual.
Kelly
SOURCE: I have a Samsung Refrigerator Model#
On a Samsung Refrigerator model #RF260BEAEBC French Door, press and hold both "Power Freeze" and "Power Cool" buttons simultaneously until chimes sound. This will reset the flashing 13 E code.
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