Canon MultiPASS C3500 All-In-One InkJet Printer Logo

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Anonymous Posted on Sep 02, 2014

Why won't my Canon C3500 Multipass Fax machine print the received faxes?

I changed the cartridge, paper, checked connections, unplugged it to reset it. It send faxes and prints copies. It receives the fax in memory but won't print it out. Help!!

5 Related Answers

colliewob

David

  • 781 Answers
  • Posted on Jul 28, 2008

SOURCE: can't send or receive faxes on my Canon MF 6550

have you just changed over to dsl from standard modem when i had this problem it was because to fax out/in i needed a standard 56kb modem to do so as dsl does not go through the normal phone lines and cannot connect to standard phones which is what fax machines are on

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Anonymous

  • 92 Answers
  • Posted on Dec 30, 2008

SOURCE: Canon will not receive faxes or copy documents

see if you have fax line(conect a telefone in the line to see if you have tone) or if the cable is conected.

Anonymous

  • 1 Answer
  • Posted on Feb 01, 2009

SOURCE: canon pixma mx 300 won't send or receive fax

how do u fix the fax to fax and not go on auto redial

old marine

old marine

  • 2426 Answers
  • Posted on Jun 15, 2009

SOURCE: Every Fax we send has stripes going down it making

You say it makes copies without the stripes. Do you use the automatic document feeder (ADF) when you make copies, or open the top and lay the paper on the platen? If you get stripes when using the ADF, the ADF scanner area needs to be cleaned. It's the smaller glass area to the left of the main platen glass. Use a damp cloth and remove any dirt or debris.

Anonymous

  • 1 Answer
  • Posted on Sep 24, 2009

SOURCE: Can not receive fax on Canon Laser Calass 710 Faxmile.

It sounds like you need to adjust down the connection speed, and turn off error correction.

I'm not sure if it's the same as on the MF4270 I own, but on my machine you enter service menu by hitting "additional functions" followed by the pound sign. From there you can click through the options to find the transmit and receive speed options, and error correction mode option. The only real trick is entering service mode.

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These machines have an integrated printhead built into the printer. The only way to try to fix this issue is to run the cleaning function anywhere from 3-7 times. First, remove the ink cartridges and depress the sponge side onto a paper towel. If you see ink on the towel, proceed to the next step. If no ink is present, replace the ink cartridges. They can be found for very cheap on this model. Next step, depends on whether or not the machine is hooked up to a computer or is just a stand alone fax machne. If it is not hooked up to a computer, go to the menu, scroll to maintainence and select clean cartridges. You will need to do this multiple times. Continue to do it if you see improvement, until you are satisfied with the print quality. You an also perform the cleaning from a computer. Locate the printer in the printer folder and right click on it. Select properties. At the bottom of that window, select preferences. Then select the maintainence tab, and select clean cartridges. Again, you will need to do this multiple times. Please advise if you need further help, or if this does not work and you would like info on current fax machines.
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Repeated fax cover pages

Hello;

Maybe you can do resetting that machine. You can try unpluging so that everything will be reset. and then restart the system where the machines was connected.

May this help!

Thank you!
melnavz
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check the manual, you can bypass the memory by printing direct, or just print everything in memory hre is the link
http://www.retrevo.com/
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[email protected]

RECEIVED IN MEMORY
If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
bullet_s.gif Ink is low or has run out while receiving a fax: replace the FINE Cartridge.
bullet_s.gif Paper size/type setting is incorrect: correct the paper size/type setting.
bullet_s.gif Paper has run out while receiving a fax: load the paper and press the OK button.
bullet_s.gif Output Tray is closed: open it.
bullet_s.gif OFF is selected for AUTO PRINT RX: select ON.
bullet_s.gif You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.
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