Dear sir i have bizhub 500 and giving malfunction code c-6702.
It was before c-0202 after i changed toner its giving now c-6702.
kindly give me solution. regards
Trouble code c3904
Hi c6702 relates to the ccd/ white reference plate under the platen glass.
Is the exposure lamp working? the machine is unable to initialize due to not being able to read the white ref plate.
co202 relates to paper tray lift, usually papere stuck behind the tray, the toner is a coincidence.
si
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