The code is related to it not being able to drain. The most common cause is suds in the drum from the wrong detergent. One of the other things that can cause this is the drain pump is plugged with something like a sock or other debris. If you want to drain it, you can try to move the drain hose to a lower level and see if gravity will drain it. This might not work if something is physically blocking the drain. You can also use a wet and dry vacuum cleaner to draw out the water through the drain hose. IF that does not work then you have to remove the bottom panel under the door and locate the drain cap. WHEN YOU REMOVE THIS ALL THE WATER COMES OUT. Get ready with something to catch the water. When you take the plug off, there is a filter or trap that you can clean. Once you have done this then you should be able to run the rinse and spin drain to get the machine back in order after you put the plug back in.
SOURCE: Door locked,wont spin or drain.
humming noise suggests a foreign object in the pump. crack open filter and drain water into a shallow tray. repeat till empty. remove filter completely and clean it. check if something stuck in pump impellor. this should be visible by looking into the filter hole
SOURCE: E13 error- can't unlock the door
To manually unlock the door lock system, perform the following steps:
1. Unplug the power cord from the outlet.
2. Remove the lower toe panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a teardrop shaped tab. Gently pull the tab down approximately 1/4 inch, or until a click is heard.
5. The door may now be manually opened.
SOURCE: door locked and won't open
Hello and welcome to fixya. The "E13" error code on the WFMC series Bosch washer`s refer to a drainage problem as you may or may not already know. ( or in Bosch terms "pump time exceeded" ) What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely. You haven`t mentioned if you`ve checked the pump...just hoses as you did mention. Anyway, here`s the most likely way to remedy a E13 code. **Unplug the washer from the wall or turn off the breaker before attempting any repairs** Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain ) Locate the round door on the front of the machine (about 6" in diameter, lower right corner) Find a drill bit or small screwdriver that fits in the hole in the round door. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves). Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks. Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first. Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly. Thank you for coming to "fixya" and good luck. macmarkus :)
SOURCE: Bosch washer showing E13 error,
Hello,
Welcome to FixYa.
The E13 error code on most series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )
Anyway, here`s the most likely way to remedy a E13 code.
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )
There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out
5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
Thank you for coming to "FixYa" and good luck.
Regards,
Macmarkus :)
SOURCE: Error code E04? Doesn't drain or spin. Machine
SEIMENS FRONT LOADER ULTRA SENSE DRAINING PROBLEM On my SEIMENS washer, which is about the same as BOSCH, the drain problem seems to be usually a small sock jammed in the intake of the drain pump, or possibly in a hose before the pump. I found a quarter and a couple of staples in the attached settlement area where junk settles to avoid jamming the pump. Also a lot of dirt. On the lower front under the door, while facing the washer, is a round plate with a little hole in it. Put something sturdy, a little bigger than a toothpick in there, and rotate the plate about a 16th of a turn, maybe a little more, and it comes off. Take duct tape or similar and tape up the edges of the hole and a nearly vertical bar in the hold on the left side, because the edges will cut your hand, like they did mine. Inside the hole you will see a black turn knob inside. Turn it left very slowly, only after you figure out where the water will go, probably a small bucket or two of it. I used a 4" funnel which got most of it, I think, funneling into the bucket. Maybe you can be more creative, but it is what was at hand. Still got water on the floor out of the garage into the street. Turn left slowly, so it doesn't dump water outside of the funnel. You will see the water is brown, silt, dirt and stuff. If you get a lot of water out, that means the blockage is probably at the pump. If you don't get water out, the blockage is probably in the hoses from the washer, which means you need to undo hose clamps going into the pump and clear the blockage. That is harder. Most likely it is something in the pump area itself. After most or all of the water is gone, and it doesn't seem to unscrew any more, tug on it and it will come out exposing the pump and probably the sock. Remove the sock, and check the pump impellors to make sure they are intact. If gone, that means a new impellor and probably a pump. Then move the impellor, it should click as it moves and stop. If it does, you have found the problem. Sock blocking the outlet. Carefully clean out the **** inside the pump settlement area. If you leave any of the sandy gritty clumpy stuff it can ruin your pump. Also clean the plastic thingy you pulled out, and make sure the threads and sealing surfaces are clean there too. Then screw it back in firmly, and start the washer, without clothes. I would just fill it up, starting the cycle, until it starts to agitate, then go to the drain position With luck, it will now drain. . This will save you a service call for something easy to fix yourself.
Hello &
Welcome to FixYa
E13 error in
your Bosch WFMC washer is a drain error and is displayed when the drain time
exceeds & the washer is unable to drain so the door won't open sometimes
when this error is displayed. You will have to clean the drain trap in the
bottom right hand corner. You can stick a straighten paper clip in the access
panel located inside the front bottom panel through the whole and then turn the access
panel counter clockwise to unscrew the plastic drain cap behind it. After
everything is cleaned and the error returns then replacing the drain pump is
recommended repair. Please get back to me if you have any other questions.
Kevin
Hi
You are right, E13 is a long drain
time error and to solve this issue the pump filter assembly should be cleaned
completely. There is a tiny hole you can stick a
pin through in the access panel on the lower front right corner. Push a pin through
the whole and turn the access panel counter clockwise and it will remove so
that you can unscrew the plastic drain cap behind it. Remove the plastic drain
cap and clear the drain behind it. After doing all these things if the issue returns then it
means the drain pump is faulty and should be replaced. Hope this
helps...please post back for further assistance.
Daniel
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