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Dawn Domino-Madsen Posted on Aug 27, 2014
Answered by a Fixya Expert

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How do you reset a Cannon Power Shot A560 camera

When I turn it on I get a message that says lens error restart camera and I don't know how

1 Answer

Edric Rojas

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  • Expert 126 Answers
  • Posted on Aug 27, 2014
Edric  Rojas
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Joined: Jun 17, 2008
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Lens errors are usually caused when there is something interfering with the extension mechanism , or your camera been dropped with the lens extended, or your batteries ran down . try the ff. procedures hope this helps

  • replace a fully charged batteries / battery pack
  • check out this link
Do It Yourself Digital Camera Repair

5 Related Answers

Anonymous

  • 477 Answers
  • Posted on Mar 18, 2008

SOURCE: Cannon Power shot SD630 Lens Problem

Sorry to here that you can send it to a repair company like me for repair. cost about $120.00 plus shipping to fix.

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t00nz

CameraR

  • 4738 Answers
  • Posted on Oct 14, 2008

SOURCE: Camera lens will not open

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

nyny1105

  • 1 Answer
  • Posted on Dec 02, 2008

SOURCE: Cannon Power shot SD630 Lens Problem

I had the same problem, tried different things but this is what worked.

I put the camera flat on its "back" (screen down, lens up). Looking down at the lens I could see that it was slightly off center. I pushed the lens towards the center and down, forcing it to close. Once it was centered I was able to turn it on and off no problem.

Anonymous

  • 336 Answers
  • Posted on Aug 11, 2009

SOURCE: Camera wont turn on: lens error, restart camera

Hi there,

Your problem is common to that model and actually to most of camera models. Usually it has foreign materials interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. It's also possible that the camera has been powered on, but the lens had been blocked preventing its extension which eventually damaged gears or other parts. You should also check if your battery has enough power to supply the lens mechanism, easy way to find out is to use a new charged or brand new battery.

If you are still under warranty, I suggest to bring you camera to the store or service center. If not then here are some things that you can do to try to correct it. I hope it will work for you.

Regards,
Jeep Brainy

Anonymous

  • 1 Answer
  • Posted on Aug 20, 2009

SOURCE: Cannon Power Shot SD750 Lens error, restart camera

my camera was doing the same thing! it would say lens error and the lens wouldnt go back in the camera. so i started to read up online and a lot of websites said to basically just beat the **** out of your camera. at first i was hesitant to doing so because i was afraid my camera would brake or much more worse problems would happen... well i started to get really frustrated bc i havent been able to use my camera for months and i wasnt planning on spending money on a new one or getting this one fixed. so i just started slamming my camera on the computer table and before i knew it turned on! if i knew thats what i had to do for months then i would have probably thrown it at the wall or something but now its works so try abusing it xD haha!

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0helpful
1answer

My camera is a cannon power shot A560 and the lens wont open.How do i fixed it

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
0helpful
1answer

Hello my Cannon A560 keeps giving me an lens error and to restart with no fix seen. Can you help?regards Frank

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea
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Sending it to an authorized cannon repair facility. the lens must be replaced.
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Lens Error

This message appears when a malfunction in the lens occurs. It could be a grain of sand jamming a gear or a barrel out of alignment. In any case, the lens is not serviceable, you would need to take your camera to your nearest repair centre to have it looked at.
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