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Anonymous Posted on Aug 25, 2014

Why does my hp printer 6988 start a print job, then stop in the middle? What can I do to fix it??

HP Deskjet 6988 Print job stops in the middle, paper stays in the printer. I need to remove the side panel and press the lever for it to start.

1 Answer

Ezewudo Onyekachi

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  • HP Master 425 Answers
  • Posted on Aug 26, 2014
Ezewudo Onyekachi
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5 Related Answers

Anonymous

  • 47 Answers
  • Posted on Nov 17, 2006

SOURCE: Flashing Lights on HP 690C - Won't Print

Hi Stev, First I know this is going to sound strange but have you disconnected the printer cable from the printer itself? (not the computer) If not try unplugging both the parallel and power cables for 30 seconds, then when you reconnect and power up hit the resume button. I've seen problems in the past where a job was killed like that and the printer would not work until the parallel cable was removed from the printer. The light pattern you describe, resume light blinking with the power light on, can mean any one of the following things on that model HP. 1. Top cover is open. Open the top and make sure there is nothing keeping the cover from closing all the way. Don't forget to check the underside of the cover for something stuck to it. Close the top cover. 2. A print cartridge is missing or an incorrect print cartridge is installed. Install the correct print cartridge. AND/OR Verify that the print cartridge is properly snapped into place. Close the top cover. 3. Printer detects an out-of-media condition. Load media in the lower (IN) tray and press the Resume button. 4. Media is improperly loaded. Remove media from the IN tray, re-square the stack, and reload. Make sure that the media-width adjuster and media-length adjuster are against the stack of media. Make sure that media is not buckled in the IN tray. Verify that the media-width adjuster is along the left edge of the tray and is pushing the right edge of the media against the right wall. 5. The printer timed out waiting for a form-feed command. Press the Resume button. The page will eject from the upper (OUT) tray. 6. Printer detects out-of-ink condition. Replace the print cartridge and press the Resume button. 7. Dirty Cartridge Contacts Use a clean foam-rubber swab or lint-free cloth slightly dampened with water. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) Locate the copper-colored circuitry strip on the back of the cartridge. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. Unplug the power cord from the printer. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, contact the HP Customer Support Center listed in the printer's User's Guide. Plug the printer back in and try printing again. 8. Printer detects paper in the paper path. Turn the printer off and open the top cover. Make sure that paper is not jammed in the printer. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides) and make sure that nothing is stuck under the paper sensor, perhaps by blowing under the sensor. Close the top cover and turn the printer on. Try printing again. If none of this helps let me know and I'll see what else I can dig up on the problem. El Duderino

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Anonymous

  • 8637 Answers
  • Posted on Jan 29, 2009

SOURCE: HP Business Inkjet 1200 printer always prints the Alignment Page

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Anonymous

  • 1 Answer
  • Posted on Feb 27, 2009

SOURCE: Printer won't stop printing garbage

I had the same problem hooking my old HP Deskjet 812C to a computer running Windows XP with a parallel printer cable. I tried changing the cable to a new printer cable and the printer was immediately detected and installed on reboot. I think my old printer cable might not have been bi-directional.

Anonymous

  • 1 Answer
  • Posted on Jun 18, 2009

SOURCE: HP Deskjet 4280 does not print. 'E' error on Control panel button

I had the same problem. It was solved once I bought an original color cartridge. Refilled cartridge seems not to work on this printer. Glad if it might help.

Anonymous

  • 75 Answers
  • Posted on May 10, 2010

SOURCE: Flashing Orange light will not stop printer will not print

THIS IS A CARTRIDGE OR PAPER JAM ERROR.CHECK FOR ANY PAPER STUCK IN THE PRINTER,ALSO TRY REPLACING INK CARTRIDGES

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Hi there, my name is Lisa and I'd like to help you with your Deskjet 6988. Please complete the solutions presented in the following document:
HP Single Function Printers Out of Paper Error Message Displays on the...

If the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
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Thanks, I work on behalf of HP.


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