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Posted on Jul 01, 2009
Answered by a Fixya Expert

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Cassette stuck in Sony TC-K611S deck

I haven't used my cassette deck in a couple years, but my girlfriend's Mom asked me to transfer a tape to CD for her. Upon powering up, the unit made a low humming noise, but I didn't think too much of it. I opened the door, put the cassette in, and it wouldn't play. I pressed play a few times, pressed fast forward - no movement. I then tried to eject the tape figuring I'd find a different deck to record from and it wouldn't eject. Upon removing the case, the front, and the cassette lid, I noticed that the roller and heads all seem to be stuck in the play position. So, I can't even remove the cassette holder to get the tape out. I'd like to eventually fix the unit, but for right now I'd just like the tape so I can finish the project. How can I release the roller, etc?

Thanks,
Steve

2 Answers

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  • Master 10,594 Answers
  • Posted on Jul 01, 2009
Anonymous
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Rotate loading gear with your finger until mechanism released and set on stop position. press eject button and take out tape.

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  • Master 578 Answers
  • Posted on Jul 01, 2009
Anonymous
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Replace the unit you will solve the problem

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Related Questions:

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Where can I have my 15 year old Sony Model TC-WR465 Stereo Tape Deck Repaired? The problem appears to be mechanical. The tapes will not advance on either side of the unit.

Depend on your location and willingness to ship the unit. The cost of the repair must also be weighed in. If you don't want to put $100 into it I don't think most shops these days will want to open it up. Dual cassette deck are notorious for failure due to cheap design. Look around at all the problems. I have been fixing units for 40 years and even at Sony and Sony authorized.
I can look at it at Skywave Tape Deck Repair in Chicago area if you want. Google it.
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I have a TC-WE835S Sony cassette deck I have not use for many years. Today after I insert a cassette into Deck A, it is stuck. I cannot open that side to recuprate my cassette. Please help. Your assistance...

Hi,
I have the same unit...when it is "ON" ,plug the power cord off and than try to open the cassette door..
the head mechanism keeps the cassette in,power off will release it..
let me know if it does not work out..

Take care and please Remember to rate/vote for us to
continue f
or Helping out the Community :)
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The problem, according to messages on your site, is that the belts are old and have stretched. There is a great step by step tutorial on www.Instructables.com with pictures and all. Parts are not too hard to find on search engine. Looks like less than $25 to fix.

http://www.instructables.com/id/How_to_replace_the_belts_on_a_Sony_TC_WR535_Dual_C/
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Need the short, "mode belt" for my TC-K611S tape deck

As long as it is the same thickness as yours the 19mm will be about right.
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Cassette Tape stuck

The problem here is that the unit is stuck in a partial position. The "reset" by unplugging and plugging back in usually causes the unit to reset to a known position. If there is no activity (no motor sound), it will need to be opened up and reset manually. If you hear the motor running for a short period, it is attempting to reset, but the belt is most likely worn or broken. These units are relatively simple, but a bit tricky to dis-assemble. This repair should not require anything other than a belt or 2. Figure on $3-$10 for parts plus the local labor rate for the repair.

Dan
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Cassette Tape stuck

Try pushing the eject button while pusshing the power button. Mine was doing the same and that is how I was able to eject the tape.
Good luck
sam
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