Every time i try to fax something i get eror 351 what does that mean

From HP: "The remote user pressed the Stop key, causing the session to be terminated." Meaning the problem is at the location of the fax you are sending TO. Call them, and ask them to confirm that their fax device is ready and able to receive.

http://support.hp.com/us-en/document/buu02549

The error that you are receiving means that the machine goes to receiving mode, but receives no command from the transmitting side. The problem is not with your machine, but from the party sending you the fax.
1. Remote side mis-dial.
2. Check with the other party.

The error that you are receiving means that the machine goes to receiving mode, but receives no command from the transmitting side. The problem is not with your machine, but from the party sending you the fax.
1. Remote side mis-dial.
2. Check with the other party.

How to easily fix (error 351)? There are two (2) ways to fix 351 Error:

Advanced Computer User Solution (manual restore):
1) Start your computer and log on as an administrator.
2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.
3) In the new window, select "Restore my computer to an earlier time" option and then click Next.
4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.
5) Click Next on the confirmation window.
6) Restarts the computer when the restoration is finished.

Novice Computer User Solution (completely automated):
1) Download (Error 351) repair utility.
2) Install program and click Scan button.
3) Click the Fix Errors button when scan is completed.
4) Restart your computer.

hope this helps..pls rate if this helps thanks

Try turning off ECM in the Fax Settings Menu.

• The following is for error code 351
• The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
• The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
• The remote user pressed the Stop key while the reception was in progress.
• Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.

Solutions

• Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
• Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved. Try sending at a lower transmission speed.

The machine has a ECM (Error Correction)error.

Could be:

1. The remote machine has failed to respond.
2. The remote user has oressed the Stop button.
3. Incompatability between two machines may cause the remote machine to abandon the call.

Try turning off ECM in the Fax Settings Menu.

Fax Canon B120

Hi Sir
this is very common error that happens in fax
i am sending a link which has all the things of hp
please follow that arcticle it is going to resolve the issue for you

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&docname=bpu02549

This is a mechanical error. The mechanism is stuck and can not reset to a known condition. Look to see if a CD has slipped nad try to get it back in place. If that is not the case, it will need service as the mechanism is now out of timing.
Dan