My phone is blackberry Z30. It has the blackberry world Application already downloaded. But it won't open. It keeps giving an error message.

you need to contact network and explain cause it happend on blackberry of mine.

The error code bb10-0015 indicates a fatal file system error was encountered.
Resolution for the issue would be to download and install the latest version of BlackBerry Link on your computer, then connect your device and reload your device with latest software.

Steps to reload the latest software:

On Windows:

1. Ensure the computer is connected to the Internet.
2. Install the latest version of BlackBerry Blend (includes BlackBerry Link) here: www.blackberry.com/blend
3. Power off the BlackBerry device.
4. Open BlackBerry Link.
5. Connect the device to the computer with the USB cable.
6. Under the Devices heading, click the device name when it is displayed.
   Note: If the device is not detected, at the top-right click Preferences.
7. Under Reload Device Software, click Reload.
8. Click OK

On Mac OS:

1. Ensure the computer is connected to the Internet.
2. Install the latest version of BlackBerry Blend (includes BlackBerry Link) here: www.blackberry.com/blend
3. Power off the BlackBerry device.
4. Open BlackBerry Link.
5. Connect the device to the computer with the USB cable.
6. In the menu bar at the top-left of the screen, click BlackBerry Link > Preferences.
7. Under the Reload tab, click Reload.

try using wifi to open it

hi you must be logging in to facebook through the explorer instead of the facebook application from application world, i had the same problem when i first had mine, un til i realised it was so much easier when i downloaded my apps through app world, the blackberry icon gives you options when you log in , it will say send> hover over and it will give you a choice of any applications you have downloaded via application world,, eg, facebook, myspace, twitter, highlight your choice and press send/enter. good luck ,.

You can try and reload the BB's operating system. Go to http://us.blackberry.com/apps-software/desktop/ to download the latest Desktop Manager software. After installation, plug the phone into your computer with the usb cable. It should automatically update the phone to the latest OS.

Down load the latest version of app world. This will then allow you to see up a blackberry id. You need top have good coverage when trying to conect to the app world. Make sure all cookies have being deleted as this may black it.

Hope this Helps

(IGNORE THE SIM STEPS IF ITS STILL ON VERIZON PLEASE)i had the same issue on my 9700!!! its either the sim or the software on the phone. DO NOT SELECT RESET YOU WILL LOSE ALL YOUR INFO!!! take out the battery with the phone on and take out your sim card. replace the battery without your sim card and see if the error still shows up. if it doesnt its your sim, super quick and easy most carriers will provide you a new one free of charge! if its does appear without your sim its the software. still fixable but not as quick. replace the sim & battery & power your phone on. you'll need a computer and the desktop manager which you can down load if you dont have it already from blackberry.com for free. then run the app loader. the storm has the blackberry 5.0 software and you want to make sure your desktop manager matches. follow the steps from http://www.blackberryforums.com.au/forums/bis-blackberry-desktop-manager/734-use-blackberry-application-loader-load-blackberry-device-software.html and you'll be set!!!


Use BlackBerry Application Loader to load BlackBerry Device Software

Doc ID : KB03621
Last Modified : 2007-05-18
Document Type : How To

Environment

• BlackBerry® Desktop Software 3.6 and later
• BlackBerry Device Software
• BlackBerry device

Warning: You should not install BlackBerry Device Software that is older than the version installed on the BlackBerry device. Doing so could cause the BlackBerry device to malfunction.

Procedure

To use BlackBerry Application Loader to load BlackBerry Device Software, complete the following steps:

1. Install the BlackBerry Device Software on your computer.
2. Open BlackBerry Desktop Manager.
3. Connect the BlackBerry device to the computer.
4. If prompted, type your BlackBerry device password and click OK.
5. Complete one of the following steps:
   • If the Application Updates Available window appears, click Update Now. The Application Loader Wizard appears.
   • If the Application Updates Available window does not appear, double-click the Application Loader icon. The Application Loader Wizard appears.
6. Click Next.
7. If prompted, type your BlackBerry device password and click Next. Note: When the Application Loader Wizard is finished examining the configuration on the BlackBerry device, the Device Application Selection screen appears listing the applications available for installation. The selected check boxes indicate applications that are already installed on the BlackBerry device.
8. Select the check box for the BlackBerry Device Software.
9. Click Next.
10. If the On the Device Backup screen appears, choose whether to automatically back up the BlackBerry device and click Next.
11. Click Finish to begin loading the BlackBerry Device Software.
12. Click Close when the software is finished loading.

Your Blackberry probably just needs a firmware restore. Here's a guide on how to restore the blackberry firmware, the website is at : Restore Blackberry to factory settings.Download the Blackberry Desktop manager and run the application loader. Make sure you check to delete old applications in advanced tab. Carefully all you datat will be wiped.

On the BlackBerry smartphone, the following error message appears after pressing the mute button, accessing an application, or performing a hard reset:
523 app. error. Reset.

To resolve this issue, the BlackBerry Device software will have to be reloaded.

Note: The BlackBerry smartphone will not show a Connected state in the BlackBerry Desktop Manager. Please proceed to open and run the Application Loader.

First, download and install the latest version of BlackBerry Desktop Manager software (5.0.1) from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

then, download and install the latest Handheld Software for your model then open Desktop Manager and run the application loader once the USB cable is connected to the device. 8830 Software located here https://www.blackberry.com/Downloads/contactFormPreload.do?code=02A32AD2669E6FE298E607FE7CC0E1A0&dl=2DC1D7390EF0B0097B17C5FD78F0E2D3

Just fill out the form and the software download is free.