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Anonymous Posted on Aug 20, 2014

I'm setting up my new Roku and when I get Roku updates it says cannot connect to Roku (error code 011) try later

  • Collins Barnabas
    Collins Barnabas Jul 02, 2018

    Rock TV setup, Roku com link activation and other Roku TV technical error call 1-877-894-4399, Get certified Roku technician help

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1 Answer

Larry Alex

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  • Posted on Nov 29, 2015
Larry Alex
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Joined: May 16, 2011
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If you are attempting to setup your Roku player and you see a Code 011 error, this means the Roku player momentarily lost connection to the Roku update server. There may be a chance that Roku servers are not available due to a scheduled maintenance. When this happens, try again after a short period of time. Then just perform a power cycle of the Roku player with the instruction below. You should be able to continue where you left off.
To resolve this do the following:

  • Power cycle the Roku player by removing the power connector from the back of the Roku player. Wait 30 seconds, then reconnect the power. Wait for the player to restart, then follow the on-screen instructions.
  • If power cycling the Roku player did not resolve the error then a network power cycle might.
    • To do this remove the power connector from these devices. (note that your router and modem may be one physical unit)
      • Roku player
      • Wireless router
      • Modem
    • Wait 30 seconds then reconnect the power connectors in this order, waiting 1 minute between each device to allow it to fully boot.
      • Modem
      • Wireless router
      • Roku player
    • Follow the on-screen instructions from the Roku player and TV.
If none of the above steps worked then a reset of the Roku player may be needed. To reset the Roku player:
  • Find the reset button.
    • Examples of where to find the reset button are below.
  • Press and hold the reset button for 30 seconds then release.
    • The Roku player will then restart.
  • 2 Related Answers

    Anonymous

    • 281 Answers
    • Posted on Dec 10, 2011

    SOURCE: I"m trying to set up my roku, were do i enter my

    If you have the code, go a computer, open a browser windows and go to http://www.roku.com/link
    to enter your code.
    Enter the link to complete your setup.
    If you are still having difficulty visit http://support.roku.com/entries/244199-how-do-i-set-up-my-roku-player to get a step by step walk-through.

    Ad

    rumorbill

    • 544 Answers
    • Posted on Feb 06, 2015

    SOURCE: Unable to connect to roku please try again later.. is the message on the tv screen

    I would disconnect the power going to the Roku Stick, wait at least a minute or so, reconnect the stick to the power supply. If this does not work contract customer support at this link: Contact Support

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    I hope that helps.
    --Robet
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