Canon PIXMA MP830 All-In-One InkJet Printer Logo
Posted on Jul 01, 2009
Answered by a Fixya Expert

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We keep getting an error message "the type of print head is incorrect. Install the correct print head." since this is the print head that came with the printer obviously this is incorrect.We have tried removing the print head and cartridges and re-installing, running the cleaning on the printer but nothing works. should we replace the print head?

1 Answer

Anonymous

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  • Master 2,306 Answers
  • Posted on Jul 01, 2009
Anonymous
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Joined: May 12, 2009
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Yes, you need a new printhead, QY60061-000
around $40.00

5 Related Answers

Anonymous

  • 10515 Answers
  • Posted on Oct 17, 2010

SOURCE: I am getting the error

Hi,

This is a very common problem with this model. I encounter exact same problem. What I did was took out the print head and clean the print head with Q tips with alcohol. To locate and remove print head, follow the instruction at Canon's PIXMA MP830 website and choose the tab "Support & Service" type "rseating the Print Head"

You will be seeing :-

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804#SupportDetailAct

Basically, printer head is inner carton where ink cartridge sit.
Above link shows precisely how to remove the ink cartridge.

Above link's instruction says, Caution: do not touch print head nozzles

But, I just went ahead and clean the print head nozzles with rubbing alcohol soaked Q tips.
After completely cleaned and dried, I reinstalled print head, reinstalled ink cartridges,
closed all the cover. It went back working perfectly.


Sometimes a bad positioned printhead may cause this error.

If no luck, unfortunately this is a PCI bus error and is a Service Error Code. Typically this is an internal error on one of the ASIC chips on the logic board and can only be repaired by replacing the logic board at a Canon Service Center.

Note - On most occasions, replacement is a better option than repair.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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Anonymous

  • 1 Answer
  • Posted on Nov 11, 2009

SOURCE: cannon MP510 printer has Error, - The type of print head

I solved this on mine by removing and reinstalling the print head.
1. Remove and set aside the ink cartidges (don't make a mess)
2. lift the gray print head lock lever that is to the left of where the ink cartridges go.
3. Lift out the print head out without touching the ink ports inside, the contacts on the back, or the print nozzles on the bottom. The print head is the grey thing with circular ink ports that seat the ink cartridges. there are good pictures in the PDF of the Easy Setup Instructions available on the Canon Printer website. Look under the printer, then support, then downloads: http://gdlp01.c-wss.com/gds/0900002776/mp510_esi_us_v2.pdf .
4. Put the print head back in, lock the lever, reinstall the cartridges in the roper positions. And voila!
If this doesn't work you may actually need a new print head.

Anonymous

  • 1 Answer
  • Posted on May 15, 2009

SOURCE: Says: The type of print head is incorrect.

I received a suggestion from one of your techs to clean the gold contacts with distilled water using a cotton swab. It worked. Thank you.

Anonymous

  • 2306 Answers
  • Posted on Jul 27, 2009

SOURCE: incorrect printhead

It just means that the printhead is defective, All of the Canon machines say that when the printhead goes out.

Chee Seng

  • 284 Answers
  • Posted on May 28, 2010

SOURCE: The printer won't print. Shows the following

It's mean you should replace a new print head

Testimonial: "Thanks! I had resigned myself to buying the print head. Now, I've got to find the least expensive, I don't want to throw away this printer that has worked so well for me."

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Maybe your print head is damaged by low or high electric volt. Change it. I think it work again. thank you.
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yes . put exactly the cartridge that is compatible with your printer , make sure that you are replacing with the one that has the same number on it as that of the previous cartridge
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That happens when the printhead goes out, you'll need a new printhead,QY6-0075-000 around $50.00
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It just means that the printhead is defective, All of the Canon machines say that when the printhead goes out.
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