Question about Dell 1720dn Laser Printer

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My dell 1720 laser printer has 3 black marks down the right side of the printer

Black marks on right side of paper

Posted by Anonymous on

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Anonymous

SOURCE: dell 1710 black marks printing down the sides

if you are technician so you can otherwise call printer service engineer

Posted on Feb 27, 2008

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Anonymous

  • 1 Answer

SOURCE: problem printing with Dell 3010cn Laser

Check for damage to the fuser located right were the paper exits. damaged fuser can cause lines

Posted on Feb 10, 2009

Paul schanzer

  • 85 Answers

SOURCE: laser scanner on dell 5110cn laser printer, prints black smudges

replace fuser. How far apart is the ghost image?

Posted on Feb 16, 2009

Anonymous

  • 1 Answer

SOURCE: 1720 Dell Laser printer Photoconductor Problem

I finally figured it out (with Dell Tech Support's help)! When you replace the drum, you MUST reset the counter as well. All you have to do is:

1) Turn off the power using the switch on the back of the printer. Open the front door of the printer.

2) Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit.

3) Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit.

4) Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds

5) Press Cancel button 4 times slowly until the Toner Low LED is lit. This is the procedure resetting the counter.

6) Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit.

7) Cycle the power of the printer (turn it off and then back on).

GOOD LUCK, EVERYONE!!!

Posted on Apr 16, 2009

dulvaryenai

  • 53 Answers

SOURCE: toner mess on one side of paper dell 1720 printer

The transfer roller may have toner on it that is making that mess. Remove the toner and drum, look inside the printer, there is a grey roller towards the back of the printer. Is there toner on the right hand side that corresponds to the print out? If there is, cleaning it may only make it worse. Replacing it would be the best solution. You would want to make sure that the drum is clean after replacing the roller, if it is not ,then it will transfer to this roller once again.

Posted on Jul 03, 2009

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1 Answer

How do I clean the rollers on dell 1720?


First of all dirty rollers are not the cause of your problem as long as the printer is picking up the paper.
Black marks or streaks on a DELL 1700 series printer are usually caused by the drum assembly which, in this model, is separate from the toner cartridge. There is no repair, you need to replace the drum assembly and perform the drum reset procedure. In very rare cases a buildup of residual toner on the fuser can cause marks as well, but I have never seen this on a DELL printer.
To replace the drum:
1. After removing the paper tray, open the front of the printer.
2. Remove the toner cartridge by pushing down on the black release tab and pulling the toner up and out of the printer.
3. Pull the drum assembly straight out of the printer using the blue plastic handle.
4. Carefully unpack the new assembly and install in the printer. Be careful not to touch the photo-sensitive roller underneath.
5. Reinstall the toner cartridge, close the printer and insert the paper tray.
6. Perform the drum reset procedure exactly as follows:

power off and open front door hold down the continue button as you power on printer leaving front door open when error light comes on release continue and close front door. toner low, load paper, ready, and continue will all be lit. press cancel slowly 4 times or until just toner low lights up. each time you press cancel, the light sequence should change when just toner low is lit, press and hold continue button until lights cycle up and down in sequence. release continue.. toner low will be lit again turn printer off, wait 10 secs or so and then back on press continue button to print off settings page and check under cartridge information, photoconductor value is 0K (zero)

Aug 10, 2014 | Dell 1720dn Laser Printer

1 Answer

ON MY DELL 1700 PRINTER THERE ARE BLACK SMUDGES ON THE RIGHT HAND SIDE ONLY ON THE COPY PAPER WHEN IT PRINTS BOUT 3 INCHES APART?


Normally this is caused by the drum cartridge that fits under the toner. Replacing this drum cartridge will clear up the black marks on your print. Use this Dell Part# : A0373010 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in order.
3. Then close the front cover.
This will reset the drum counter.

Jul 21, 2010 | Dell 1700n Laser Printer

1 Answer

Smearing toner on print surface - leaves black lines


dell 1700 printer prints black smudges on right hand side of paper only, about 3 inches apart?

May 25, 2010 | Dell 1700n Laser Printer

1 Answer

Our OKI is printing 3 black marks down the right hand side of the page


Hi,

The black marks normally comes from a worn fusing unit. in most printer nowadays, you buy a maintenance kit that comprises of roller, pickup rollers, fusing unit and drum. after changing those items mentioned above, you should correct the 3 black marks on your printouts.

Feb 25, 2010 | OKI C5200n Laser Printer

1 Answer

My printer is printing a blank page(DELL 1720)


hey

might be possible the cartigies of the printer has gone bad ,,take the cartiges out and then try to reset the computer and check that wether the things are working or not .
or else try to get in touch with me on fixya

Jul 22, 2009 | Dell 1720dn Laser Printer

2 Answers

Drum kits marking up and streaking the paper


You can check with Dell to see if there is a maintenance kit for this printer. I know that there is one for the HP counterpart. You will probably need to replace the fuser, and maybe the pickups and rollers, but as I said I am not sure if Dell has a maintenance kit for these machines.

May 26, 2009 | Dell 3100cn Laser Printer

1 Answer

Black marks on the side


It means you need to change out your drum.

Oct 27, 2008 | Dell 1700 Laser Printer

8 Answers

Dell Printer 1720


This error is caused by the the flap on the right hand side of the output tray (the tray the paper feeds into once it has printed). It becomes stuck in the up position and sends a false positive error to the printer. One "work around" for this is to tape a quarter to the plastic flap. This keeps the flap in a down position, thus negating the false positive. The other option is to call dell laser printer tech support to get it fixed. <If it is still under warranty>

Jul 03, 2008 | Dell 1720dn Laser Printer

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