How to get to the filter

A dehumidifier works in a similar way to an air conditioner, cooling the air that passes through it so water vapour will condense and collect into a container.

If the fans are working and air is circulating through the unit but no water is being collected the internal refrigeration system probably has a fault...

1st ck that your humidistat is set correcly and unit cycles the compressor on/off correctly ,Not just the cirulation fan running all the time , next ck your filters , clogged up filters wont allow air to pull thru unit , also are you sure room has enough moisture in it to pull water from, Most units wont draw a percievable amount of water out of air thats got less than 52%rh , as most homes target a 70%rH as normal

Hi there,
The unit may need cleaning. You can contact Danby customer service (1-800-263-2629) to get in contact with a technician.
There may be something clogging the passage to the bucket and the water is finding the path of least resistance.
As well, it is important to remember to clean the filter once a month.

check to see if the fan is blowing across the condenser. there should be warm air blowing out the back. if there isn't, the fan may need to be replaced so the heat exchanger can cool down. may be running too hot. also check the condenser in the front to see if the air flow is blocked with dust. if so, change the filter if it has one. if there is cool air blowing, the compressor may not be turning on.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Your unit has a sealed system leak. The sealed system is warrantied for five years. Check your owners manual for this info. You will need your receipt and to call an authorized LG warranty dealer to exchange it.

Have you checkec, replace all the filters...?

If your dehumidifier doesn't seem to run often but the humidity in the room is high, try adjusting the humidistat control on the dehumidifier to a dryer setting. If the dehumidifier seems to run constantly, but there's little or no water in the container, there may be a problem in the refrigeration system. Try cleaning the unit. If that doesn't work, you can't repair the refrigeration system yourself, you need a qualified appliance repair technician to do that.