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Anonymous Posted on Aug 18, 2014

Kenmore washer error codes

Washer will start the clean washer cycle and will run for 2 minutes only and then will stop. It will not run clean washer cycle anymore. What can i do for this

1 Answer

Thomas Beaver

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  • Kenmore Master 2,119 Answers
  • Posted on Aug 18, 2014
Thomas Beaver
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Near top of page click on Thread "HE Error Codes"

Even blonde can do it Quick fix repair for Kenmore He2 front loading...

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5 Related Answers

Anonymous

  • 413 Answers
  • Posted on Jul 04, 2008

SOURCE: F2 error code on my Kenmore Elite HE3 washer

Based upon your description, the drain pump has either failed or the pump filter has become clogged.
To check the pump, remove the bottom access panel. There you will find access to the pump clean-out.(Large,white screw cap) BE READY TO CATCH LOTS OF WATER. CAREFULLY AND S_L_O_W_L_Y unscrew the pump clean-out, catching and discarding the water. When the water flow finally stops, completely remove the clean-out filter. Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris.

If you need further assistance, let me know
Regards,
reg501

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Anonymous

  • 1 Answer
  • Posted on Jan 11, 2009

SOURCE: F2 error code on my Kenmore Elite HE3 washer

Had this problem on our Kenmore machine.

This is what done.

1. Unplug the washer

2. Take of the toe panel in the front by removing the three screws.

3. Get a bunch of towels (I mean a bunch!!!)

4. The pump is in the center, and it has a plastic grip handle that one can unscrew to remove the filter. As you unscrew it, LOTS of water will come out. Be ready with the towels. A cookie sheet helps to collect the water too.

5. Clean the filter assembly.

6. If one wishes to check the inlet of the pump, remove the back panel, about 12 screws. (Note, the following works for replace the pump as well)

7. Remove the large bellow from the bottom of the tub that goets to inlet of the pump by removing the clamp

9. Lift up on the plastic cover that covers the wires that power the pump. There may be a small plastic catch that is lifted up as to allow the connector to become free.

8. Remove the Torx screw that holds that is the center just under the filter screen.

9. Pull the pump forward.

10. Unclamp the pump outlet hose.

11. Remove pump

12. Unclamp the large bellow on the pumps inlet and inspect for debris.

13. Clean pump and fitler w/o getting water on the pump.

14. Install in reverse order. Remember, it is much easire to put the inlet bellow and outlet hose on the pump before you put into the washer

Anonymous

  • 3741 Answers
  • Posted on May 05, 2009

SOURCE: Washer stops with F11 code; door won't open

F-11 ERROR CODE MEANS :

Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

TO RESOLVE THE PROBLEM:


  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)

  • Check the Drive system for any worn or failed components

  • Check MCU

  • Check CCU

  • Check Motor

  • Check Wire Harness


Anonymous

  • 2 Answers
  • Posted on May 13, 2009

SOURCE: F2 error code on my Kenmore Elite HE3 washer

Depending on how fritzed your drain pump is this may or may not work. I've been using HE detergent because it is supposed to cause fewer suds. However, apparently is causing more suds than needed. I need to use only a couple tablespoons? If your clothes are not dirty enough for the soap to grab onto then extra suds are the result. The repair guy said we had an excessive amount of suds in the system and this affects the sensor and causes the drain pump to run and run and run until it shuts off from overheating. This is why we get the F2 and/or suds error code. He said once a month run the machine on the hottest water cycle with a cup of bleach (no clothes). This will clear out any suds build-up and is cheaper than Afresh which works, too, (but smells cleaner than bleach). After sitting for a day our pump started working again (yay!) It also stopped making the horrible loud sound. So glad I do not have to replace the pump!! yet...(knock on wood!).

Anonymous

  • 15935 Answers
  • Posted on Sep 11, 2010

SOURCE: kenmore washer 45087 fH code

FH error indicates that either you have no water coming into the washer, or very little water. Since you can see it filling, the error indicates low flow. A flow meter
in the unit detects if 10.5 gallons fills the tub within 8 minutes; yours must not be. This will turn off the inlet valves and the error code will be displayed. Check the following:

- Make sure you don't have a siphoning problem. This occurs when there is no air gap for the drain line at the standpipe. The standpipe is the drain pipe at the wall where the washer drain line is placed. With no air gap, a vacuum is created, and water will begin to drain from the wash tub prematurely. To prevent this from occurring, follow this advice:

•The standpipe should be 2 inches in diameter to allow a sufficient air gap between the top of the standpipe and the drain hose.
•The standpipe should be a minimum of 34" from the floor, and should not exceed 72 inches in height.
•DO NOT seal the top of the standpipe. Many consumers seal the standpipe in the belief that this will prevent overflows, or get rid of drain odors. This often creates more problems than solutions.
•DO NOT place the drain hose too far down into the pipe. Water stays in the drain trap area of the standpipe. If the end of the drain hose rests in this area, no air gap is created, and this can also cause siphoning. 4 to 6 inches is sufficient.
•The drain hose length must not exceed 10 feet in length. Excessive drain hose length can cause drain problems and back wash.
- Verify Drain Pump operation. Unplug the washer and take the lower panel under the door off by removing the three screws under the bottom edge. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. Open the pump access and remove, once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.


- Verify Flow meter operation and that the Pressure Switch hoses are intact and connected properly. Remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The flowmeter will be located on the left-hand side of the washer (facing from the front) between the inlet valve and dispenser. It's a small white plastic device with hoses attached. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a hose attached. There should be a tech sheet directly behind the panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics, how to locate the components mentioned, and the specific measurements required in determining if the components are good or bad.


"F/H" indicates that either you have no water coming into the washer, or very little water.

If you have NO water coming into the wash tub after 30 seconds the error code is displayed. Check the following:

- Inlet water valve may be clogged. Clean inlet screens if necessary.
- Make sure water taps are on.
- Check inlet hoses for kinks or clogs.

If you HAVE water filling the wash tub, and after 8 minutes, 10.5 gallons of water has been detected by the flowmeter, but there has not been a detected a Pressure Switch trip, the inlet valves are turned off and the error code is displayed. Check the following:

- Make sure you don't have a siphoning problem. Click the following link for instructions: http://www.fixya.com/support/r587481-prevent_washer_siphoning
- Verify Drain Pump operation.
- Verify Flowmeter operation.
- Verify the Pressure Switch hoses are intact and connected properly.

To access the Drain Pump - UNPLUG the washer and take the lower panel under the door off by removing the three screws under the bottom edge. HINT: Propping the front feet of the washer up can make access much easier. I use a couple small blocks of wood. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. If not, click on the following link to check the pump for obstructions:

http://www.fixya.com/support/r385845-checking_drain_pump_in_whirlpool_duet

To access the Flowmeter and Pressure Switch – remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The flowmeter will be located on the left-hand side of the washer (facing from the front) between the inlet valve and dispenser. It’s a small white plastic device with hoses attached. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a hose attached.

There should be a tech sheet directly behind the panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics, how to locate the components mentioned, and the specific measurements required determining if the components are good or bad.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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I have the Kenmore front load washer HE2. How do I use the clean washer cycle.

Hello, welcome to FixYa.

In order to perform a "clean" on the HE2 is as follows...Read these instructions completely before beginning the cleaning process.
**If necessary, the cleaning cycle may be interrupted by pressing STOP. This will stop the cycle. A RINSE/SPIN cycle must then be run to thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage to the unit and clothing added to the next cycle.**

Begin procedure

1) Open the washer door and remove any clothing or items from the washer.

2) Be sure the door is closed.

3) Open the dispenser drawer and immediately add 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment.


NOTE: Do not add any detergent to this cycle. Use of more than 2/3 cup (160 mL) of bleach will cause product damage over time.


4) Be sure dispenser drawer is closed.


5) Select the CLEAN WASHER cycle.

6) Press START.

NOTE: The basket will rotate, then the door will unlock, lock again, and then the cycle will continue. The machine will not fill, but the basket will rotate while the washer runs a short sensing cycle. This will take approximately 3 minutes.


7) The cycle will determine if clothing or other items are in the washer. a) If no items are detected in the washer, it will proceed to step 8. b) If any items are detected in the washer, all cycle lights will flash and "rL" or "F/34" will be displayed. Associated LED status lights will remain lit. The door will then unlock. Press STOP to cancel the failure code. Then repeat steps 1, 2 and 6 to start the cycle again.


8) Once the cycle has begun, allow the cycle to be completed.


9) After the cycle is complete, leave the door open, slightly, to allow for better ventilation and drying of washer interior.

Good Luck and thank you for choosing FixYa. Please take a moment to rate the info I provided and a short testimony is appreciated.

Regards,

Macmarkus :)

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