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My phone shutting down unexpectedly. During the calls, I'd hear static sound and humming then will shut down. to power up again i need to connect the charger......
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First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5 Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device. Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues, like volume issues. If the issue is still present, then it could be hardware related, and may need to be repaired or replaced. I would then suggest contacting your Provider for Hardware Support.
Very common problem with 8300 series. My phone started doing it too. Don't mess with the OS. That's a last resort thing. The cause/solution that seems to resolve it for most cases is replacing the battery. I picked up one on Ebay for $7 INCLUDING shipping. Phone now charges to 100% and stays there for a while as opposed to dropping to 60% quickly. SO far my phone is behaving. One thing I noticed is that if I used the phone with the charger still plugged in, the phone did not shut off which was yet another indicator that is was power related. It is sad that most of the responses from Blackberry give the impression that this problem seems new to them and that it is probably a hardware problem and you need to take it in, as opposed to just saying that this is a common occurance... try replacing the battery and if that does not fix it THEN bring it in for repair...
Once the BB 8320 shuts down in the middle of calls, more likely it's the battery. There were times that you would see that the battery is fully charged, but once the call comes in, the battery is starting to discharge quickly and unexpectedly.
And after it dies, it would try to re-gain a small amount of power. But you need to isolate the problem, try using different battery to test it. Some repair shops let customers use their spare batteries for testing purposes.
Or contact Blackberry manufacturer for second opinion.
sounds like there may be a physical problem with the device. I would recommend contacting your cellular provider (att, verizon, sprint) to see if they can repair/replace the device.
Your battery is dead. Over time, the battery will stop being able to tell how much of a charge it still holds and will not die gracefully. Get a new one
Which model are you wanting help with - You mention both the 8300 and 8900?
In any case - The 8300 doesn't have a reset button? On the 8900 it may be behind the battery cover if so you will need a paper clip.
The following advice is general to Blackberry's and will help clear the memory and reset issues - These are both the soft and hard reset.
You can do a soft reset using Left Alt, Right Shift and Delete - Hold down keys simultaneously for a couple of seconds.
If that doesn't work - Try power down, remove the battery for a minute or so, re-insert battery and then power back on.
Let me know how you get on with the above - If they don't work - Can you also clarify which model no as I have given you generic advice for both models...
what you need to do now is take the phone to a mobile service center and have the mainboard fix or flashed....jun error means that the unit is going bad.
money_kohil - after the passowrd was enter incorrectly 10x then take the will blank and reset to its default and clear al saved data.....if it s not powering up after that then you will need to take the phone to a mobile service center.
I had a similar issue and here are some things to try.
Replace your battery.
Back up your pictures, 3rd party apps, contacts and calendar data. Wipe your system with the Desktop manager and reinstall.
Upgrade your operating system on your Curve. The latest at the time of my post is the 4.5.xxx. Go to www.blackberry.com for the link to the latest operating system software.
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