Who to disassemble dell photo 924 to fix paper jam?

SOURCE: Dell 924 paper feed

you need to clean paper feed rollers with isopropanol alcohol on a microfiber towel or get a sheet of cardstock to print on as it prints it will force out any foriegn material

To correct paper feed function make sure feed sensor lever isnt broken

Mandeep Singh

• 1184 Answers
• Posted on Apr 07, 2008

SOURCE: DELL 924 PHOTO All-In-ONE....jam in carriage

Hi,
Follow the following steps :
http://tinyurl.com/55k6df
Thanks
Mandeep

SOURCE: dell 924 printer

There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip




Correct position of Encoder strip




Hope it should fix the issue.

SOURCE: paper does not feed

Try feeding a post card or a different kind of paper thru the feeder tray, make sure that it is going in smoothly.

Try something innovative for checking out those rollers

Michael Thomas

• 3056 Answers
• Posted on Mar 05, 2009

SOURCE: paper jam in dell photo 964 . Took all the paper

Hi there
i have the exact same printer and this is what i did even though i took out all of the paper ( i thought) i got a flashlite and i opened up every thing that i could and then i looked and wow lots of little pieces of dust and some paper too so i removed all of that and after powering it up again it worked just fine so you may want to try that ok hope this helps solve your problem.
best regards mike