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Anonymous Posted on Aug 12, 2014

Why is my turntable in my microwave oven not turning?

My microwave oven #DJ13Y01257 will not start and the turn-table is not turning. The timer will began to count down but the oven is not heating the food. This oven is only 9 months old. Everything is plugged in and the electrical socket does work.

1 Answer

A

Anonymous

I suspect you have a bad door interlock
if you dont know what too do take it to a repair person

5 Related Answers

Anonymous

  • 17 Answers
  • Posted on May 14, 2008

SOURCE: Microwave turns on, but no heat or turntable movement

The problem is that the magnatron is not getting power. Chance is that if could be a bolwn fuse inside the unit. If the fuse don't fix it then that leaves the charging diode, capacitor or the magnatron, or high voltage xformer of which without technical epertize I would not recomend attempting to replace. good luck

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Anonymous

  • 1 Answer
  • Posted on Nov 09, 2008

SOURCE: Microwave won't heat food.

My Whirlpool microwave, over the stove, stopped working when my son used it to heat his food and a heavy sound came out, like something exploded in it. When I check it, there was nothing broke. Everything works fine except that it does not heat. I will appreciate any help

Nate

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Dec 25, 2008

SOURCE: Microwave Oven Does Not Start Cooking

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

If yours is not shown at the parts site or manual site linked above, Please reply back with your brand and model number so we can help you.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 1 Answer
  • Posted on Feb 12, 2009

SOURCE: Microwave won't heat food.

built in 3/94 is it worth fixing how much for magetron

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Mar 06, 2009

SOURCE: TIMER COUNTS DOWN, MICROWAVE DOES NOT TURN ON

To actons2 - This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Note to Austin8181 - Your problem is not quite the same.

Please report as a separate request and of course please include your brand and model number.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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