Ricoh Error SC899 - Aficio Ricoh Office Equipment & Supplies

https://techsupportexpert.com/how-to-fix-ricoh-printer-error-sc-899-00/

Steps to Fix Ricoh Printer Error Code SC899:- Start with unplugging the Ricoh printer network cable. Next, enter the service mode. Press the buttons in order as given after, [Reset] https://www.youtube.com/watch?v=ol2FUcWg08k

SC899 codes typically are when people are printing web pages. Make sure all firmware is the most current revision. If it still occurs then there is a special firmware revision on the Ricoh website to remedy that.

You must clear the print cue. SC899 is from printing from the Internet (typically). With the paper trays open, turn on the machine. Push the Printer button and reset all the print jobs.

You need to update all the firmware on your machine.

Try to look at the pending jobs on each user's PC and then reset the machine. this is due to a print error. (problematic print)

Here is the answer from the Ricoh Service Manual...
An SC899 occurs if the MFP is accessed from WIM (Web Image Monitor) after receiving an IP-FAX.
Because a firmware bug in the Network Support firmware is causing this symptom.
Call a Ricoh tech and have them update the Network Support firmware to ver.10.55 or later.

Taken from the SP320DN service manual:

Software error, upgrade your printer Firmware as per a Ricoh Technical Bulletin, if that fails then replace your controller board, a Ricoh technician will be able to assist with this repair

Steps to Fix Ricoh error code sc899:- Stage 1:- Unplug the Ricoh Printer Network Cable To start with, unplug the printer system link
Stage 2:- Turn Off Ricoh Printer
Stage 3:- Install New Version of Adobe Acrobat" Add-on/Plug-in

FOR MORE INFORMATION OR HELP VISIT US Ricoh error code sc899

Best case firmware upgrade, worst case bad board. -Carl