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If you open the printer cover you should be able to see a guide bar where the print carrige runs, if you can touch it feel if it is dry, if it is very dry (it may have black residue) then you will need to wipe the bar with a tissue or rag to clean it and then with a toothpick carefully add some singer oil (Machine Oil) maby 4 -5 drops along the bar, and slowly move the print carrige over the newly oiled section this should lubricate the bar again and stop your carrige jam issues
Hello there
You can still try this
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
You could try clearing the jam and then removing power from the printer altogether to re-initialize the printer. However, if that fails either the printer diagnostics chip has gone awry or you have a virus.
Recheck all jam clearing areas on the machine. Open doors, reseat the doors. Check for safety interlock switches, they are small and hard to find.
make sure the acuators are still in place, on the switches.
With the power off, move the ink carrige over left and right make sure there is no paper back there.
Make sure the carrige comes to its home position.
Other than this, possibly malfunction sensor or main board problem.
I have found that when I slide back the carriage to the left by hand and expose the bottom right hand side, there has been an accumulation of ink that is preventing a part from sliding from front to back. Inspect the bottom right hand side where the black and color cartridges normally sit. You will find a flat sliding piece directly beneath the position where the cartridges normally sit, that will not slide forward to the front of the printer and back towards the back of the printer easily because of the ink that has accumulated and is causing a drag. I used q-tip swabs and some alcohol and cleaned out the rails that the piece slides in. Use a flashlight to inspect. After cleaning it appears that it is printing normally again. Repeat the process as needed. Bob in NC
Usually when the printer displays a carriage jam error the carriage assembly is jamming along the carrige path.
There may be something in the carriage path or the carriage shaft may need lubricating.
Check the area where the carriage is has stoped. There might be an obstruction visible.
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