Question about Dell 1720dn Laser Printer

1 Answer

How do i clean the rollers on my printer?

I have black marks on the right side of every page I print.

Posted by Anonymous on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 15 Answers

Paper Tray Rollers Step 1 Turn off and unplug your HP printer. Pull out your printer's paper tray and locate the printer rollers on the paper tray. Each roller is gray or black, and they are made of rubber. Remove the rollers from the tray.
On HP inkjet printers, the printer roller is not on the paper tray; it is on the area inside of the printer where the paper tray slides into the unit. Remove the paper tray and sit your HP inkjet printer upright, so the paper tray area is facing upward, and then look for the printer roller.
Step 2
Pour 1 tbsp. of isopropyl alcohol or clean water onto a lint-free cloth and scrub the paper or internal tray rollers with the cloth. Fold the cloth in half and repeat the cleaning process until the rollers are free of dust and debris.

Step 3
Wipe the rollers with a dry, lint-free cloth to remove any remaining dust or debris. Let the rollers dry completely before sliding the paper tray back into your printer.
Internal Pickup Roller - Laser Printers Only Step 1 Turn off and unplug your HP printer. Open your printer's front door and pull the printer's toner cartridge toward you to remove it from the printer.
Step 2
Locate your printer's internal pickup roller. The roller is gray or black, and it is made of rubber. Lift the roller upward, towards the front of your printer. Pull the roller gently out of the printer and lay it on a clean surface, such as a desk or workbench.
Step 3
Pour 1 tbsp. of isopropyl alcohol or clean water onto a lint-free cloth and scrub the pickup roller with the cloth. Fold the cloth in half and repeat the cleaning process until the roller is free of dust and debris.
Step 4
Wipe the roller with a dry, lint-free cloth to remove any remaining dust or debris. Let the roller dry completely before snapping the pickup roller back into place inside of your HP printer. Reinstall the toner cartridge and close your printer's door.

Posted on Aug 11, 2014

Ad

6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
mosesclive

Moses Clive

  • 191 Answers

SOURCE: diagonal lines on print

Hi,
Follow these steps.

Print Quality Problems on 3010cn.
Reset the NVRAM On the 3010cn

To reset the NVRAM, perform the following steps:

  1. Press the Menu button.

  2. Press the down%20arrow%203100cn.jpg (down arrow) button on the printer until Configure appears, and then press the right%20arrow%203100cn.jpg (right arrow) button on the printer or return%20arrow%203100cn.jpg (Set) button.

  3. Press down%20arrow%203100cn.jpg on the printer until Maintenance appears, and then press right%20arrow%203100cn.jpg on the printer or return%20arrow%203100cn.jpg.

  4. Press the down%20arrow%203100cn.jpg until Init NVRAM appears, and then press right%20arrow%203100cn.jpg or return%20arrow%203100cn.jpg.

  5. Press return%20arrow%203100cn.jpgInitializing and Restart Printer will appear.

  6. Power off the printer and power back on.

To print the Gradation [ESS] test print, perform the following steps:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on. This will bring up a Customer Mode menu.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow button until Gradation [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. On the LCD, Processing appears and the test page is printed.

  6. Power off the printer and power back on.



To print all four 20% toner test prints, perform the following step:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until Cyan20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. The test print will print.

  6. Press the Cancel button.

  7. Press the down arrow until Magenta20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  8. Press the return%20arrow%203100cn.jpg button. The test print will print.

  9. Press the Cancel button.

  10. Press the down arrow until Yellow20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  11. Press the return%20arrow%203100cn.jpg button. The test print will print.

  12. Press the Cancel button.

  13. Press the down arrow until Black20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  14. Press the return%20arrow%203100cn.jpg button. The test print will print.

  15. Press the Cancel button.

  16. Power off the printer and power back on.

Reseat the drum cartridge, perform the following steps:
  1. Power off the printer.
  2. Unplug the power cable.
  3. Pull to open the front cover and then lift to open the top cover. (Figure 1)

    open%20front%20and%20top%20cover%203100cn.jpg

    Figure 1 - Open Front and Top Covers

  4. Raise the lever on the top right side of the drum cartridge. (Figure 2)

    lift%20drum%20cartridge%20lever%203100cn.jpg

    Figure 2 - Raise Lever to Release Drum Cartridge

  5. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)

    remove%20drum%20cartridge1%203100cn.jpg

    Figure 3 - Remove Drum Cartridge

  6. Insert the drum cartridge.
  7. Close the top and front covers.
  8. Plug in the power cable.
  9. Power on the printer.


Posted on Dec 20, 2007

Anonymous

SOURCE: dell 1710 black marks printing down the sides

if you are technician so you can otherwise call printer service engineer

Posted on Feb 27, 2008

Anonymous

SOURCE: Black Line on Rt side of every printed sheet!

Replace the drum cartridge.

Posted on Oct 07, 2008

Paul schanzer

  • 85 Answers

SOURCE: laser scanner on dell 5110cn laser printer, prints black smudges

replace fuser. How far apart is the ghost image?

Posted on Feb 16, 2009

Anonymous

  • 50 Answers

SOURCE: fading on right side and 4 color dots print on right side

did you check the drum? drum might be bad

Posted on Mar 19, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Konica Minolta 2430 DL has Smudges or dots on page


Not an expert on this brand of printers but it looks like dirty feeder rollers to me. Try cleaning them and Print a Blank document and see if the marks show up

Jan 24, 2014 | Konica Minolta magicolor 2430 DL Laser...

1 Answer

Our OKI is printing 3 black marks down the right hand side of the page


Hi,

The black marks normally comes from a worn fusing unit. in most printer nowadays, you buy a maintenance kit that comprises of roller, pickup rollers, fusing unit and drum. after changing those items mentioned above, you should correct the 3 black marks on your printouts.

Feb 25, 2010 | OKI C5200n Laser Printer

1 Answer

The pages on the right side come out faded or not printed at all. The printer is only a couple of years old, no more than 5-10k total pages printed. On second set of cartridges.


Hi

If its happening with single shade color
1) Take the Cartridge out of the Printer and shake it
2) Clean the cartridge drum with the Tissue Don't Rub slightly clean it
3) Take the Cartridge out and shake it
If page comes faded on every print Black or Color then there must be a Roller issue which is not clean
1) It could be the Roller side is not clean -
Need service for the Printer



Jan 03, 2010 | Konica Minolta Magicolor 2450 Printer

1 Answer

My printer leaves black marks down the right side of my documents on every page. I have changed the toner but that does not help. Can I clean the drum?


It may need general cleaning OR have toner stuck to the fuser roller.

Be very careful of the ionizing wires... they are fragile in laser printers.

Sep 23, 2009 | Brother HL 5250DN Laser Printer

1 Answer

Black roller marks on right side of paper


Sounds like you have a bad fuser assembly if the drum unit didn't solve the probelm.

Mar 16, 2009 | Brother HL-5240 Laser Printer

1 Answer

Black smudges on back of sheet


I don't have this but I try to solve your problem :
In the printer and fax, right click on your device name, choose maintenance and run Cleaning, Deep Cleaning, Roller Cleaning and Bottom Plate Cleaning.

Feb 17, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Black Lines running down the right side outside of the print area


It may be the fuser. Take it out and inspect the roller on it:

  1. Switch off the device, disconnect the mains plug and wait for 30 minutes before continuing.
  2. Ensure that the bypass tray is closed, or you will not be able to open the front cover.
  3. Open the front cover by pressing the release buttons as shown.
  4. Pull the front cover down towards you.
  5. Disconnect the green plug - squeeze the sides of the plug and pull.
  6. Push the left and right levers outward to unlock the unit.
  7. Pull the unit towards you as shown and lift it clear of the device.
  8. Check the roller for wear marks, If so replace it.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Oct 21, 2008 | Ricoh Aficio CL3500N Laser Printer

1 Answer

Prints roller smear marks


Laser printers do not use Ink. The problem is most likely a defect on the drum, which in this model printer, is part of the toner cartridge. Replace the black toner cartridge with a known good one and test.

Oct 03, 2008 | Lexmark C752 Printer

1 Answer

Toner marks down right side of page


hmmm...sounds like your toner cartridge is truly unhappy. I'd return it if I were you.

no worries..start by getting new driver for that here

Feb 28, 2008 | HP LaserJet 1320 Printer

Not finding what you are looking for?
Dell 1720dn Laser Printer Logo

283 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2239 Answers

The Knight
The Knight

Level 3 Expert

76204 Answers

Ekse

Level 3 Expert

13434 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...