Question about Barnes & Noble Nook HD

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My nook won't play video all of a sudden

It won't play you tube videos or videos stored on my nook. It just started doing this.

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You might have a virus get 360 security and go to anti virus pat of the app if that doesn't work you might have to send it into barnes and noble

Posted on Apr 02, 2015

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Feb 05, 2016 | Tablets & eReaders

1 Answer

Google play store is installed on my nook hd+ but won't open


Wipe the play stores cache. Go to settings, apps, all, Google play store, and clear cache.

If that doesn't work than uninstall and reinstall the play store.

Aug 05, 2015 | Tablets & eReaders

1 Answer

Shows 99% won't open and can't shut down


You can first try doing what's called doing a Soft Reset. It's the first and preferred method to try as you don't lose any files or settings. Hold the power button until the Nook turns itself off. In most cases that will be twenty seconds or more. Then turn the power back on by holding the power button down for about two seconds. Hopefully this will allow you to complete a normal boot process. The second and more dramatic way to get a working Nook back is what's called doing a Hard Reset. This process will put your Nook back to "Just Out of the Box" mode. You will lose any files and settings stored internally inside the Nook itself. The good part in all this is it won't touch anything stored externally on your external SD Cards. To do a Hard Reset Turn the NOOK off completely. Hold the Power button and Home (n) buttons. The device will turn on. Continue to hold both buttons until the device shuts off once again (~15-20 seconds). Turn the device on normally. It will prompt for a factory reset. Press the Home button twice to confirm. ------- The important part in the above is to be sure you start the Nook via holding down both the power button and the Home (n) buttons at the very same time and keep them both pressed down until the Nook turns itself off.

Mar 07, 2015 | Nook HD+

2 Answers

I cant not use google play store on my nook hd plus i used too but now it force closes


When you uninstall updates to Google Play Store you are actually uninstalling updates to the Google Play Store app itself and not your other installed applications and their settings what you're actually doing is downgrading the Google Play app itself to the version that came shipped on your nook HD Plus. I know this Uninstall Updates wording tends to freak a lot of folks out because they think it means all updates to everything. In the app itself sometimes this is necessary if a bug is introduced into the most recent version of the Google Play app. Don't worry over time the Google Play app itself will automatically update itself again. If newer versions still have a bug on your system just uninstall updates again until they get it fixed. Over the last two and a half weeks a minor bug was discovered in Google Play that the very second you entered an apps description page Google Play would immediately stop responding to the system and crash. I sent a blind email to a Google support email address I hoped could forward it to the Google Play staff. I sent the email in about this problem about a week ago. It least on my Nook HD plus for the past two and a half days this problem seem to have corrected itself. Knock on wood.

You are the second question in a week about this very same problem between the Google Play Store app and Nooks. Hope this answers both questions and provides a solid workaround should Google Play Store ever get buggy again in the future.

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1 Answer

PTL1066 10.1" tablet stopped playing video, what do l need to do?


Are you referring to playing within a webpage or playing with a video player software? Each requires a different solution.

Jan 23, 2015 | Tablets & eReaders

1 Answer

Why won't it play all videos it says it needs plug in


the videos that you are trying to play may be an unsupported codex

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