When we lock the mixer and then turn it on it makes a loud clicking noise. We thought it was the mixing attachment hitting the bottom or the bowl but it makes the same noise with or without the mixing blade attached. can you help me with this problem?
It is more than likely in the planetary or the fuse gear inside the gear box. Try it once you have the planetary off before you go looking inside the gear box. Easiest is planetary problem but far far more likely is the fuse gear.
SOURCE: Kitchenaid mixer makes a clanging noise
Hi. If your mixer is under warranty, call Kitchenaid. They are very good at replacing mixers under warranty.
If you are out of warranty, this is where the fun begins, NOT!
Remove the silver band from around the top of mixer. Remove 4 screws that secure the top cover, remove cover and at the front top of the machine locate the transmission cover. Inspect this cover carefully for cracks. If you find cracks in it...You have just discovered Kitchenaid's dirty little secret. A cheap plastic transmission housing! The failure of this cheap part is the cause of all of the rest of the damage inside the mixer, which may include a destroyed worm gear and shaft, destroyed bearings and their seats. You're not alone. I estimate that thousands of these plastic parts have failed causing great damage to the rest of the mixer
Kitchenaid's replacement housing is made out of metal. If you feel up to the task of repairing the mixer yourself goto the Kitchenaid website and do a search for the parts catalog for your mixer model, these will assist you with disassembly, reassembly and parts ordering.
If you're not up to the task, take it to an authorized repair place once you have put the cover back on.
Even if you're out of warranty, you may be able to have Kitchenaid pay for the replacement parts, they did for my mixer. Be persistent with them and try to get to a manager with your complaint. This cheap piece of plastic has no business being installed on a high-priced machine.
If this solution has assisted you, please rate it. ricardok45
SOURCE: kitchenaid mixer makes a lot of noise. The beater
Hi - I've been searching for general info on KitchenAid stand mixers and ran across this so I'm throwing my $.02 in... Since KA stand mixer bases are essentially made of cast metal parts, there is a very slim chance that there is a lateral misalignment (side-side) unless it got dropped...eek! Sounds like a head height adjustment issue. Check out this from KitchenAid Conversations:
http://forum.kitchenaid.com/forums/topic.asp?TOPIC_ID=3032
Good luck.
DZII
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