Question about Price Pfister Marielle Kitchen Faucet with Matching Spray and Soap ...
Posted by Anonymous on
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Posted on Jan 02, 2017
Your problem is a simple one.
Posted on Dec 05, 2008
I had the same problem. The Price Pfister web site recommends removing the handle (unscrew the dome cap, then remove the phillips screw to get the handle off) then tightening the retaining ring (I used channel lock pliers on largest setting. It worked. However the retaining ring is plastic on some models, and they recommend replacing it with a brass one. I haven't taken that step yet, we'll see how it goes (mine is plastic).
Posted on Feb 20, 2009
Re the 'falling handle' issue, I think you misunderstood the problem, jgwhomeequip. Unfortunately for me I bought *two* similar Price Pfister faucets and both had the same problem - the water wouldn't stay on and the handle just wouldn't stay up.
I took mine apart looking for something to adjust, fruitlessly. Put it back together and have lived with it like that for ~2 years.
Finally I decided to not be a knucklehead any longer and call the manufacturer. Once I got through to their rep (on a Saturday no less!) she helped me identify the model I had (a 533-50SS, just FYI), and asked me 'what finish'? I replied 'stainless steel' and she promptly replied, 'I'm going to mail you out new lighter handles to replace the ones you have'.
Brilliant! Gold star for PP for standing behind their product well past the warranty for what was apparently a common problem. Replacing the handle will take about 10 seconds per faucet.
I only wish I had got of my a$$ and called them 2 years ago.
Consumer Service Department:
7:30am to 4:00pm PST, Mon-Sat
Hope that's helpful to somebody.
Posted on Apr 04, 2009
Squeeze the bottom half of the 2-piece black plastic cylinder that connects the sprayer to the faucet. Gently pull down on the hose. If the connector is not a 2-piece cylinder, you need to push the connector up, as if you were connecting it, and while it is pushed up tight, pry up on the small ring on the top and gently pull down on the hose. I know it sounds like you need 3 hands, but it works (even though it is a pain).
Posted on Apr 22, 2010
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