OK, pretty easy fix. Look at diagram 10 here:
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5164885
The link (#24) probably broke and the spring (#18) probably shot off and is lying somewhere behind the dishwasher. Just pull out the dishwasher (careful not to disconnect or crimp any of the hoses) and check to see if both springs (one on each side) can be located. Just replace the old links and re-hook the springs and all should be well.
You can order the link replacement (part #8194001) from kitchenaid at 1-800-422-1230.
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