Computer doesn't recognize archos

Hi, archos vision 1 player not recognized by the computer

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see archos vision 1 player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the archos vision 1 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
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2. Click Device Manager on the left pane.
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NOTE: archos vision 1 Players can connect to your computer in MSC or MTP mode. Exceptions are archos vision 1 Connect and archos vision 1 Express which only use MTP mode. MTP mode is the recommended and default method for archos vision 1 Players when used with Windows OS.

The archos vision 1 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Have a nice day....

Your windows is installed on FAT 32 partition, so it is not recognized partitions bigger than 4 Gb. Change to NTFS. ATTENTION ! All informations on your computer will be lost. Do this only after saving your private files !!!

I loaded the original software on computers with XP and Vista and neither will see the drive. Tried to get assistance from Archos but had no reply from them.

You should keep your eye on the device after its been plugged to the PC it will give you 2 options "charge" or "usb" you ca not establish a connection without picking usb connection option on the Archos screen when it pops up. If you are doing so and problem still existed then i would recommend you to download the latest windows media player. Because it comes with new devices sync driver update.

Hi. Remove the 16gb SDHC. If you still have difficulties then downgrade the firmware (to original version). You may need to enter
'recovery mode' by powering down the archos then press both power button and volume up button at the same time. Do a disk repair. Shayind4

Ijust bought a archos 5 250gb , conected via usb and drag some music from pc to archos . A few hours late the archos stopped, the pc don´t recognize the archos .
I pressed the on/off and vol together and formated the aarchos .
now had been disaster , the display just appeared the ARCOS Entertainement you way . the pc don´t regognizer the ARCHOS, NOTHING APPEARED .

Aha - that is a different matter. To get the computer to recognize the device: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

You might want to double-check your Archos manual first - sometimes, instead of Volume +, they reccomend a different button.

Archos is not claiming compatibility with vista, even with their latest firmware upgrade - sorry

in the archos....select SYSTEM....change windows media player to PC Hard Drive and this worked for me

Make sure when you format archos its in file system fat32. I can only assume you need check folder permissions, which is why you cannot write to drive.