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Anonymous Posted on Jul 29, 2014

DISHWASHER DRAINS WHILE DOOR IS OPEN. HEAVY LIGHT IS ON BUT NO WATER

IT ATTEMPTS TO DRAIN WITH NO WATER IN IT AND EVEN WHEN THE DOOR IS OPEN. NO LEAKS APPARENT. HEAVY LIGHT WILL NOT COME ON.

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Ronald Rissel

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  • Samsung Master 715 Answers
  • Posted on Jan 31, 2015
Ronald Rissel
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Apparently you have water down in the flood area of the dishwasher, where the leak detector is located. Pull the dishwasher out and remove the right-side panel. Pull the insulation up, and look inside with a bright flashlight. The leak detector is located on that side. Depending on the model, you may have to move the motor capacitor out of the way, or move the controller out of the way to be able to get to that area to dry up the water. But the question is, "Where did the water come from?" You may have a bad (leaky) main pump, a bad drain pump, or a crack or hole in one of the hoses (the drain hose is the most common).

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

1 Related Answer

Bryth Halpin

  • 1 Answer
  • Posted on Nov 25, 2013

SOURCE: Dishwasher is a SAMSUNG - The ERROR message was

All the above are correct and will give you an 5E error on the Samsung DMR57LFS. Do this... fill up a small pot of warm water and dump it into the dishwasher (the sump will now have water in it). Turn your machines power on and look in the sink (the unit drains upon startup automatically). If you see bubbles in the drain or hear bubbling try this before tearing your machine apart or calling in a service tech, clear out your sink drain. If the sink drain is even "slightly" blocked it will cause water to remain in the unit's sump and display a 5E error. The unit allows for a certain amount of time to show empty, if not it will show an 5E error. It is a restriction, just not in the drain hose, it's in the sink drain. I just had this problem 10 minutes ago and noticed that the unit was draining but not enough. I'm in the business so I know what the discharge should look and sound like in the sink drain, it bubbled once and that was it. I ran warm water and plunged my sink drain. I started the dishwasher and the 5E error is gone. I also have a much better flowing sink drain. I can also hear the unit drain the way it first did when I installed it. The sink drain see's a lot of action and will build up quickly. Remember that this dishwasher does have a shredder in it (it's not fool proof and dinky) but it does break down some of the food. This unit is known for it's major issues and should have been recalled years ago but if your like me, Samsung should stick to smart phones and tablets.

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Samsung dishwasher flashing heavy light

Had a look in the user manual for your dishwasher.http://downloadcenter.samsung.com/content/UM/201211/20121101114232459/DW7933LRASR-00141A-02.pdf

Page 26 shows blinking Heavy light means there is leakage in the dishwasher. Most likely there is water in the base under the drain sump which could cause the flood switch to trip. Turn mains power to dishwasher off. Pull it out from under kitchen bench without breaking the hoses. Put some towels on the floor and turn dishwasher back and forth on incline to get water out. Wait a little and turn on. If no difference then you need to dry the base and find the source of the leak. More likely the door seal.
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If your dishwasher is Leaking check the following

Dishwasher Not Leveled

This is a very common reason for a leaking dishwasher especially if this was a new installation. The framing in a dishwasher is made up of mostly thin sheet metal, so if it is not sitting flat and level things can get distorted very easily. Watch the video on leveling your diswasher

Door Seal

This is not very common in most dishwashers. To check this look for rips and distortion of the seal. If it is ripped or distorted you will need to replace.

Dispenser Seal

This is a more common place for a leak to develop. This is easy to check, remove the front panel and carefully inspect around the seal for water dripping or stainage. If any is found replace the dispenser gasket.

Water Inlet Valve

Usually it is the connection to the water inlet valve that ends up leaking. Check this connection ( there is usually some sort of adaptor between the valve and supply hose) for leaks. Check the connection on the back of the water inlet valve also. Ocassionaly a water inlet valve will leak around the solenoid in this case replace the water inlet valve

Drain / Circulating Pump

Some dishwashers have separate drain and circulating pump. Some use one pump to serve both purposes. In either case you will need to check the housings for leaks along with all the connections. Some dishwashers have a seal that leaks down into the pump . This is easy and inexpensive to replace. .

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The door latch can become loose or misalinged. Check both the striker and the latch. To adjust the latch you will need to remove the front panel and adjust switch until properly aligned.

Door Hinges

They can cause problems, but this usually only happens from opening a heavy load of dishes on the door. Occassionaly a broken spring or cable occurs. You will need to remove the toe kick and maybe the front panel to inspect.
Drain:
This is usually caused by a syphon effect or your drain line improperly installed. You can not attach your drain line from the dishwasher without having a loop in it. If you go directly under the floor with your drain hose, all water will drain out upon fill. Safest and recommended installation of drain hose is to your kitchen sink and attach the hose somewhere so it is higher then the bottom of your sinks.

be65763a-411f-4910-88d8-4712ce0a8d7e.gifda9b96d7-ebd5-4e03-8f4c-4d0c49063e70.gifGod bless you, Use the VOM very important
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