How do you unclog the dehumifier?

We had a similar situation and the problem was solved when we removed and cleaned the filter which is accessible once the bucket is removed in the front (pull it down and out). Ours was very dirty and it sits between the humidity control dial and what we believe to be a sensor. Once cleaned, the compressor engaged immediately.

Actually, your husband is correct. The settings reflect the amount of humidity you want to remain in the house. I really don't think you want to leave 50 to 60% humidity in the house.

35% removes the greatest amount of humidity.

Hope this helped answer your question and thanks for choosing FixYa.

There are 5 basic, but solvable reasons for what you described. Of these 5 you have already completed 2 of them.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen

I hope this helps you to further troubleshoot & solve the problem. Thanks for choosing FixYa.

Mike, there are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Martin, you may not need to have it repaired if you check and troubleshoot, these 5 basic things that can cause this problem. All are solvable. Please take note of # 1.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, remove and clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees F. Dehumidifiers do not work
well between those temperatures (Unless, you have a Low Temp Unit). This applies mainly to
basement applications, where the air temperature at floor level is colder than at shoulder level.
Raising the unit up off the floor, onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks

The operation a dehumidifier is based on the amount of humidity, the house or room where you have it placed. If the humid level is low and you have the humidifier set on a low extraction setting, there would be little to no water in the bucket. However, if you have all the settings correct and you still don't get water in the bucket, the top 2 reasons for this are: The Filter needs cleaning and # 2 the drain tube or hole is clogged. The solution for cleaning the filter is a no brainer. The solution for unclogging the drain tube or hole is not that difficult. You will need a 12" to 20" long Plastic Zip Tie (or something similar, but no wire coat hangers), that's small enough to go through the drain tube or hole. When you remove the bucket look up and into the compartment that the bucket came out of and you will see the drain tube or drain hole. Slowly and carefully push the zip tie into the hole and continue to work it into the hole until you reach the curve in the tubing. This is the tricky part. Carefully and gently work it past the curve and about 4" more. Then start removing the Zip Tie as you slowly rotate it. This will dislodge any clogs. As you continue to pull it out, be prepared for water to follow it. If you have water draining out, your problem is solved.

If none of the above solved your problem, the condenser unit may be low on refrigerant. In which case, you will need a pro to service it.

Hope this information helps to solve the problem.

Check the glass fuse on the circuit board inside the power supply at back of unit (have to take off cabinet)

Possibly lost refrigerant from system- check warm air is coming out of machine. Otherwise it could be dirty filters, and not getting enough air over evaporating coil. Other than this, replacing parts is usually more expensive than buying a new dehumidifier :(

I would say you need a humid control on your unit.it may be running more then normal.

When you push the power button, the blower fan comes on. In a few minutes you should hear a second "click"--that is your compressor starting. Do you hear that second click?

The compressor is located in the rear bottom on the right side looking at the machine. After you press the start button and the blower fan comes on, bend over near the back of the unit and listen for the "click".