OfficeJet 6500 Pro crashes when scanning

Scan head faulty(which is moving while scanning & copying) , replace it..

After placing the document in HP offficejet pro L7590 then I pressed scan to computer then ok the reply no scan options

The part of the printer that scans the paper is probably dirty, hence the line only on things that have been scanned/copied.

Take a look at the floowing link which takes you step by step through the cleaning process.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=3795309&prodTypeId=18972&objectID=c01658811

Hope this helps.

You need to reset up the wireless connection between your pc and printer please give thumbs up if this helps thanks

Please power cycle the printer by following steps.

1- Unplug the power cord from back of printer when printer is turned on

2- Wait for 30 seconds.

3- Plug the power cord and turn on the printer.

Try to scan

Wish for all success..

Put the documents you want to fax in the tray.Dial the fax number.After that the printer will scan the docs first and the send via memory.

If you need more help come back.Post / thumbs / testimonial are welcome!

Read these FAQS:
Scanning with HP Solution Center Software in Windows
How to Scan in Windows without Using HP Software

Also, read the manual:
Manuals for HP Officejet 6500 Wireless All-in-One Printer

For more support for your product, stat here:
HP Officejet 6500 Wireless All-in-One Printer support

have scanned records into my computer via hp officejet 6500 scanning software. when i come to print i only get the top half of the document printed on the bottom half of the page - help!!!

Resolution you scanned it at as well as scanning in color versus black and white. Also, that 47 page document might be vector graphics and text rather than bitmap information.
Scan in 200dpi black and white to get a usable (readable) and small file. Should be about 100-200kbytes per page.
More info on scanning: http://en.wikipedia.org/wiki/Image_scanner
-=/ Daft Tech /=-

Upgrade to Acobat 9.0 Pro. It seems to work in that can scan pages for a document, HOWEVER, adding/appending to already scaned pages for a document seems to crash 9.0. For example, say I scan in pages 1 - 4. I cannot then scan pages 5 -6 as part of the same document--crashes Acrobat.

I think this finally proves the problem is Acrobat 8.0 and NOT the i40 drivers.