Dvd is stuck in the player. The tray will open and partially close. But the dvd is stuck inside. Any instructions on easily removing it without taking the whole thing apart?
Sounds like the disk may be sticky on top and is now stuck to the chucking clamp. Try to cut power as the door tries to open, then open the door as much as it will aloow and you should be able to fish the disk out. If it is stuck, you may have to push down the disk with a screwdriver to release it.
SOURCE: DVD stuck/jammed in tray
unplug unit, then plug in, let unit boot up, then with the remote open tray. works every time
SOURCE: LG RHT 398H. DVD tray not closing.
I've dismounted the unit and it seems that I have located the problem. The tray is connected to a wheel, so any displacement is translated into a rotation of this wheel. When the tray is near the close position, it releases a mechanism in order to position the lens. Summarising: if you have pushed the tray with your hand instead of pushing the button open/close, probably you have introduced a desynchonization. To solve this, when the tray is in close position, apply a small rotation to the wheel in order to compensate the desynchronization. There is not an exact position, but you need to try. A few degrees is enough. Regards
SOURCE: dvd player tray keeps opening and closing.
The tray position switch is disconnected or bent from disassembly. I expect one plug wire is off when you put the unit back. The tray switch is mounted so the tray strikes the switch when fully in and fully out.
SOURCE: DVD TRAY KEEPS ON OPENING AND CLOSING CONTINOUSLY
Hi,
I have exactly the same thing. Happened before but went away when I got bored trying to fix it. This time I phoned LG support and they said take it back to Comet (they have bought out their servicing). End of conversation. Polite but firm.
Appalling support via their websites, appalling products. Never again.
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