Plugged new i-pod shuffle into win XP laptop (BENQ7000) for charging. Downloaded i-tunes as instructed. Laptop did not recognize the i-pod (no sound, no message, not in explorer). Tested i-pod on my wifes macbook and everything works fine. Since then my BENQ "does not have" any USB ports anymore. Uninstalled all apple programs to no avail. When plugging in a thumbdrive, the led on the chip flashes once, no sound, no message, not seen in explorer. The USB ports still show up in control panel and are listed as "working fine".
Please give me back my USB ports.
Connect the included USB cable to your iPod Shuffle.
Plug the opposite end of the iPod Shuffle cable into an open USB port on your computer, which must be turned on.
Check the light on the iPod Shuffle. If the light has turned on, the iPod Shuffle is properly charging.
Using iPod charger
Plug the iPod charger into a working electrical outlet.
Connect the included USB cable to your iPod Shuffle.
Plug the opposite end of the iPod Shuffle cable into the USB port on the iPod charger.
The iPod Shuffle should begin charging immediately.
hope this helps
Connect the iPod shuffle USB cable connector into a high-power USB port on your computer.
Note: To charge an iPod shuffle battery, connect the device to a high-power USB port.
Please be aware that USB keyboards and non-powered USB hubs generally do not have high-power USB ports.
If you connect to a low or non-powered port, iPod shuffle will not charge.
The computer must be turned on and set to not go to sleep.
Plug the other end of the iPod shuffle USB Cable into the headphone port on the iPod shuffle.
Verify the iPod shuffle is connected securely.
Once the iPod shuffle is plugged in, it will take about 2 hours to charge the battery to 80% capacity and about 3 hours to charge it to 100%.
Find out how to check the battery charge here
hope this helps
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