Solution for jam code 72-18

There are separate rollers for duplex operating. Use a q tip and cleaner to clean the duplex rollers.

Code E550 Description Paper remaining jam on the transport path: The paper is remaining on the transport path when printing is finished.

remove the small, or scratch into pieces inside the duplex to clear the paper jam.

C - 1334 Duplex take up print command error.
A duplex take up print command is not received for the paper to be taken up from the duplex after the papers has moved past the horizontal transport but before it reaches the transport roller.
The number of duplex take up print commands falls short of the number of sheets of paper to be taken up from the duplex or the leading edge of the sheet of paper,for wich a duplex take up print command is yet to be received activates the transport roller sensor.
Clean the transport feed rollers and the sensors.Reset the error code using the trouble reset switch and open/close the front door.

C1334 Duplex take-up print
command error
• A Duplex take-up print command is not received for
the paper to be taken up from the Duplex after the
paper has moved past the horizontal transport, but
before it reaches the Transport Roller.
• The number of Duplex take-up print commands falls
short of the number of sheets of paper to be taken
up from the Duplex, or the leading edge of a sheet
of paper, for which a Duplex take-up print command
is yet to be received, activates the Transport Roller
Sensor.

Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

1. Error Codes - Toshiba 2860
2. 
   

1. "E01" Paper jam inside machine. "E02" Paper jam near the fuser. "E03" Paper jammed inside machine when power supply is switched on. "E04" Front cover open while copying. "E05" Paper jam near the aligning roller "E08" Paper jam at stacking area in the ADU "E11" Paper feeding jam at the ADU "E12" Manual feeding jam "E13" Paper jam from cassette 1 "E14" Paper jam from cassette 2 "E15" Paper jam from cassette 3 "E16" Paper jam from cassette 4 "E17" Paper jam from cassette 5 "E19" Paper jam from the LCF "E21" Paper jam in transport route 1 (LCF) "E22" Paper jam in transport route 2 (COPIER) "E23" Paper jam in transport route 3 (ALIGNING) "E25" Paper jam in transport route 4 (PFP) "E71" Original feed jam in ADF "E72" Original transporting jam in ADF "E73" Original exiting jam in ADF "E75" 2nd original feeding jam "E81" Paper jam before sorter "E82" Paper jam in sorter "E83" Sorter early arrival jam "E84" Paper in sorter when power is turned on "E85" Joint open jam while copying "E88" Paper jam outside the sorter bin "C01" Abnormal operation of the copier main motor "C04" Abnormal operation of the PFP main motor "C05" Abnormal operation of the ADU main motor "C11" Abnormal operation of the ADU side motor "C12" Abnormal operation of the ADU end motor "C13" Abnormal operation of the upper cassette tray "C14" Abnormal operation of the lower cassette tray "C15" Abnormal operation of the PFP upper cassette tray "C16" Abnormal operation of the PFP middle cassette tray "C17" Abnormal operation of the PFP lower cassette tray "C18" Abnormal operation of the LCF tray "C21" Optics carriage initialize error "C22" Lens initialize error "C23" Mirror initialize error "C26" Faulty exposure lamp "C33" Easy set-up is failed "C35" Developer material exists at the transfer separation adjustment "C41" Faulty thermistor or heater "C43" Faulty thermistor "C44" Faulty heater "C45" Sub thermistor is open
   

Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.

Hope this helps.

Takasashi

hey just open the back door of your printer remove the jammed papper...den resart your printer n then print...Robert

Managed to solve this myself: I disassembled the printer and noticed there was a paper jammed in the duplex tray. Rolls were all ok, but the paper blocked the use of the duplex pathway. For disassembly help check the HP 1320 service manual, which you can find on the net as a PDF.

just replace the duplex moter.

The one crinkled at the end on the left door is the problem.
Since it jammed it stops the whole copying process, ( you were most likely doing duplex)
The reasons for the crinkled paper are
1- the fingers or claws at the exit are worn and catch the paper instead of sliding them out.
2- you are copying something that has a black edge and is getting caught on those fingers ( or claws)
3- The rollers at the exit are in bad shape :

anyway check out this link and go to error codes :

http://checkitright.spruz.net/main.asp?page=dp&dis=592197