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My facebook about section is not working, how do i fix it?
My about tab still exists but when I click on it the about section is blank. I also cannot edit anything or see any of the "about me" information under the profile picture. It stopped working when I marked that I had graduated from my high school. It also does not work if i go to the mobile app and click the about section. It's frustrating. Thank you
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hi there! :) try to clear the cache and cookies it might work! :)
here's how:
for firefox At the top of the Firefox window, click on the Firefox button and then click Options. Select the Advanced panel. Click on the Network tab. In the Offline Storage section, click Clear Now.
for internet explorer 1.On the Internet Explorer Tools menu, click Internet Options. The Internet Options box should open to the General tab. 2.On the General tab, in the Temporary Internet Files section, click the Delete Temporary Internet Files button and Cookies. This will delete all the files that are currently stored in your cache and cookies
for google chrome Click the wrench icon on the browser toolbar. Select Tools. Select Clear browsing data. In the dialog that appears, select the checkboxes for the types of information that you want to remove. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything. Click Clear browsing data.
dont forget to close your browser and open a new one once your computer is done clearing the cache and cookies. then go back to your facebook and try to play again. hope it works! :)
hi there! :) try to clear the cache and cookies it might work! :)
here's how:
for firefox At the top of the Firefox window, click on the Firefox button and then click Options. Select the Advanced panel. Click on the Network tab. In the Offline Storage section, click Clear Now.
for internet explorer 1.On the Internet Explorer Tools menu, click Internet Options. The Internet Options box should open to the General tab. 2.On the General tab, in the Temporary Internet Files section, click the Delete Temporary Internet Files button and Cookies. This will delete all the files that are currently stored in your cache and cookies
for google chrome Click the wrench icon on the browser toolbar. Select Tools. Select Clear browsing data. In the dialog that appears, select the checkboxes for the types of information that you want to remove. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything. Click Clear browsing data.
dont forget to close your browser and open a new one once your computer is done clearing the cache and cookies. hope it works! :)
2. At the bottom of the Privacy Settings page there should be a small section called "Apps and Websites". Click on the link that says Edit Your Settings.
3. Choose "turn off all platform apps" or, if you want to remove apps one by one, click on Edit Settings in the Apps You Use section.
4. Click the "x" next to any Apps that you don't want anymore. This is how you remove Facebook Apps individually.
You may have a browser issues. Try another computer and or another browser. See if the problem resolves itself. You can also try clearing all private data, history and cookies from your internet browser. In firefox, you can do this by going to tools, clear recent history. In internet explorer, go to Tools > internet options > under the general tab locate the browsing history section and click delete.
Also, keep in mind that Facebook technical support will sometimes bring down certain profiles to perform maintenance.
If you are prompted to reset your password when you log in to Facebook, your
problem may be related to your internet browser. Please follow these
steps to troubleshoot the issue:
Upgrade your browser.
To optimize your Facebook experience, please download the most up-to-date version of your Internet browser.
Clear your cache and cookies.
Sometimes your Internet browser may be the cause of the problems you
experience on Facebook. To fix your problem, you may need to clear your
browser's cache and cookies. Please follow the instructions below.
Internet Explorer 6.0
Click "Tools," then "Internet Options."
On the General tab, in the "Temporary Internet Files" section, click the "Delete Files" button.
Select "Delete Cookies."
Click "Close."
"Quit" the browser.
Internet Explorer 7.0
Click "Tools," then "Delete Browsing History."
In the "Temporary Internet Files" section, click on "Delete Files" and select "Yes."
In the "Cookies" section, click on "Delete Cookies" and select "Yes."
Click "Close."
"Quit" the browser.
Internet Explorer 8.0
On the Internet Explorer Tools menu, click "Internet Options."
The Internet Options box should open to the General tab.
On the General tab, in the Browsing History section, click the "Delete..." button.
In the "Delete Browsing History" window that comes up, make sure that "Temporary Internet Files" and "Cookies" are selected.
Click the "Delete" button and restart the browser.
Safari 3.0 and 4.0
Open Safari.
Select "Empty Cache."
Click "Empty" on the "Are you sure?" message.
Select "Preferences," then the Security tab, "Show Cookies," "Remove All."
Firefox 3.0 for PCs and Macs
Click "Tools" and select "Clear Private Data."
Make sure that "Cache" and "Cookies" are selected.
Click on "Clear Private Data Now."
Exit and relaunch browser.
Firefox 3.5 for PCs and Macs
Click "Tools" and select "Clear Recent History."
Make sure that "Cache" and "Cookies" are selected.
Click on "Clear Now."
Exit and relaunch browser.
Google Chrome for Macs
Click the "Chrome" category and select "Clear Browsing Data."
Make sure that "Empty the cache" and "Delete cookies and other site data" are selected.
Click on "Clear browsing data."
Exit and relaunch the browser.
Google Chrome for PCs
Click the "wrench" icon in the top right-hand corner and select "Options."
In the "Under the Hood" tab, click the "Clear browsing data..." button.
Make sure that "Empty the cache" and "Delete cookies and other site data" are selected.
Click on "Clear browsing data."
Exit and relaunch the browser.
If you cannot log in after completing steps one and two, reset your password here.
If you are able to reset your password but cannot log back in using the new password, please contact us.
This seems to be happening more & more... frustrating isn't it!
First reload the page.
If that doesn't fix the problem, ~ close the tab/window ~ clear your cache {for how to do this... it depends on which browser you're using} ~ then reload Facebook & log in ~ go to your messages, then ~ click on your message
Please go to Tools, internet options. Click the general tab and find
where it says Delete and deleted everything in there. Then click on the
security tab at the top of it. Then go through each of the 4 and make
sure the button that says Default level is not able to be clicked, if it
is please click it. Then click the tab that says Content and delete
SSL. Close out of Internet explorer and reopen it. If that still doesnt
work go back to internet options, click the advanced tab and reset
Internet explorer. Hope this helps
Have you tried deleting stored cookies and temp internet files
If you are using Internet Explorer
Open Internet Explorer and click on the "Tools" menu.
In the "Tools" menu, click on "Internet Options".
The Internet Options pop-up window appears.
Under the General Tab select the "Delete Cookies" button.
Delete cookies by clicking "OK".
Select the "Delete Files" button to clear the Internet cache. Make sure to check the box to "Delete all offline content".
Delete temporary Internet file history data by selecting "Clear History".
Restart your computer and try to log in again, this should fix your problem
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