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Check your speaker wires on zone 2 and look inthe manual for speaker configurations with zone 2. you may have a speaker conflict. If you still have an issue, post a comment with your speaker setup and I'll help some more. Hope this helps
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Make sure that you go into the speaker system menu and set it to zone 2. The zone 2 speaker jacks can be assigned to other things such as surround back.
Normally when this happens it is because the impedence load is too small. This unit requires 8 Ohm speakers. If you connect 4 Ohm speakers, it will work, but work harder and generate excessive heat. If the heat is too much, the unit will enter protect mode and shut down. Once it cools off, it will work again. In your case, if the speakers are the correct impedence, check for crossed wires. If that is the problem, running the unit at higher volume levels should cause it to shutdown sooner.
THE BEST SOUND IS WHAT SOUNDS BEST TO YOU, HOWEVER DO THIS:
1, USING THE SETUP MIC CONFIGURE YOUR DENON, PAGE 8 OF THE MANUAL. NEXT
2. RAISE THE REAR SPKR LEVELS, PAGE 46,47. NEXT
3. WHEN LISTENING TO AUDIO CD OR RADIO TRY THE 5 CH STEREO DSP MODE.
4. WHEN WATCHING A DVD USE DSP DOLBY PROLOGIC OR TRY 5CH STEREO IF THE MOVIE IS MOSTLY TALKING.
5, TRY 5CH STEREO WHEN WATCHING PROGRAMS WITH MOSTLY TALKING
So you have no sound on any Inputs? This makes a difference, if it works on some inputs but not others. For a factory reset - turn the unit off by the ON/OFF button (not the standby button) hold in the SPEAkER A & B buttons at the smae time, while pressing them turn the system on by the ON/OFF button, wait about 3 seconds and the unit should reset everything.
i had the volume of the multi-zone tuned too high and was attenuating it in an external control box. Once i took the multi-zone volume down to -25db, the problem went way. My main zone was operating around -35db so did not have the problem.
Does it still power up for a little bit or so with no sound what so ever?....I there is no dents in it or metal pushed in causing cracked connector boards....I can take it off you hands for a couple parts I need ...because your transformer and 2 resisters are shot and it will cost almost as much as the unit cost's.
I do have a brand new never opend $649.99 Denon AVR-788 for $365.00.
And 2 used AVR units Denon and Onkyo.....ALL HDMI
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