Hello,
Sometimes, the power supply to the charger might be too high or too low hereby resulting in damaging the charger. I will advice you test the charger on another phone before you conclude that the charger is bad. Once You have confirmed that. The only solution is to replace the charger. Once you have confirmed that the problem the problem is from the charger. Then You test the battery and the phone to know where the problem is from.
To test the battery,
- Power off the phone,
- Remove the battery,
- Insert it in another phone,
- Try to charge it with another charger,
If it charges, then it means the battery is working, but if it does not, then it means the battery is bad and need to be replaced.
Further test the phone,
- Insert a well tested battery into the phone,
- Plug a well tested charger into the phone to see if it will charge,
If it does not charge, then it means the connection port is bad and if it does charge, then it means the problem is not from the phone.
Before the end of the of the tests, You will have detected the problem and the solution to any of it is to replace it.
Hope this helped. Thank You for using FixYa!!!
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