You have 2 solutions. You can either a) remove the cover from the megachanger, which consists of removing about 6-8 screws. With the cover off, locate the stuck CD and remove it. Or b) press the "Open" button and remove enough CDs so you can reach into the unit and remove the one that is stuck.The solution you choose will probably depend on how many CDs are currently in the player.
SOURCE: Bose multi cd changer wont work, reads "Disc error"
I think there may be a problem with the system (defective parts) - I, too, am having this issue. I am going to contact the BBB - maybe if enough of us complain we will get a recall. To file a complaint:
http://www.bbb.org/boston/business-reviews/department-stores/the-tjx-companies-inc-in-framingham-ma-97/
Bose
PO Box 9168
The Mountains
Framingham, MA 01701
SOURCE: I cannot get multi CD
This seems to be a failure of the micro controller of the unit as it fails to identify as well as display the functions.
You will need to check he connecting cord , check the connectors and the inner voltage to the circuits.
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