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Check Network Connection: Ensure both devices are on the same network. Restart Devices: Power cycle both computer and printer. Verify Scanner Settings: Confirm correct scanner selection. Update Drivers: Install latest printer drivers. Firmware Update: Consider updating printer firmware. Inspect Cables: Check all connections. Contact Kyocera Support: If issue persists, reach out to Kyocera's support.
It jamming from cassette one ,if you remove the cassette look inside where the cassette came out of and you will see two grey/blanch roller give them a good clean with a damp cloth and your problem should be fixed
the 5050 uses a file scan utility which is basically an ftp utility. you need to download the scanner file utility on each workstation. HERE is the link for the utility and instructions file.
All the information you need to set up printing to the copier can be found in the below to machine operation guides. I provided links to the manufactures websites so you can download them.
Make sure that you downloaded the
correct drivers....Etc... (x64) vs (x86) also make sure you have the
proper script # driver ... Etc... #5.1 vs #6. You will want to
completely uninstall all the old drivers, shut down your computer ---
do not just reboot, reinstall all the new drivers,and after your
computer is done rebooting – shut it down and restart. Also make sure that you and the designated file set up on the computer, it needs to know where to scan the document and send it to.
The KM-1820 to scan to PC is using SMB, FTP or e-mail.
for SMB: I am assuming you have the KM-1820 connected within the network and a static IP address for it. open any Internet browser and go to KM-1820's IP address. You should see the Command Centre web page. Go to Basic page and add/register a contact within the Address Book. Give a name and at the SMB section field, fill up with your computer hostname or the ip address of your computer where you want to scan. Fill up the user name with the local user name - the one what you are using to get into your computer - or create a new LOCAL user for your PC lets say "kyocera". So for SMB will be your computer and username: kyocera. (You will need a password for that computer user (kyocera) ). Then create a folder "scan" where you want ot receive the scanned files and add "scan" at the path field (SMB section of that webpage - command center). Now share the folder "scan" as "scan".
if you want you can always use the scan to e-mail !! but you need a smtp server. All the settings can be done using that command center webpage.
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