This is a factory reset, if this is what you want. But you will lose your dats and settings if not backed up.
Turn off the power and plug it in and unplug it after a few seconds. Then hold down the volume up and power button at the same time until the system recovery screen appears.
Scroll down to factory reset using the volume button and select using the power button. When the unit restarts it should be back at the initial start screen when you first got it.
hope this helps. Let me know if this is not what you needed.
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