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Lori, the Danby Humidifier, Model # DDR2504 does not have a heating function. It's just a 25 pint dehumidifier. In fact, there are no Danby Dehumidifiers that have a heating function.
By, chance do you have Multifunction Air Conditioning unit, rather than a dehumidifier? If so, please provide the correct model number.
I had the same problem but was able to find a link from "Danby's" website. Hope it helps!! http://www.danby.ca/cms/uploads/products/en_manual/DDR557HE.PDF
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