Though you had not mentioned your model no yet i give the answer for pantech duo...
IMPORTANT: The device will be set back to factory settings; all data stored on the device will be lost. The device may not be functional for up to 15 minutes after a master reset is performed.
NOTE: Default password is 0000.
NOTE: The device will automatically reset and may not function for up to 15 minutes following the master reset.
Alternate Method
If device has been locked with a password, and the password has been forgotten follow the below steps:Note: This is for the device password lock only.
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