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Red light's on... but no hot water!

Red operating light comes on but element doesn't heat the water

I have a cordless, but dont know the model. The red light comes on but does not heat the water. Please advise, if the element needs replacing and who repairs these kettles in Durban, South Africa. Tks Heather

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  • Anonymous Nov 22, 2007

    ya i have the same thing happening to me

  • Anonymous Apr 20, 2008

    Same problem....kettle only 2 mnths old. Can't find receipt to return. Looks like I am out $80. Cambridge Ontario Canada

  • Anonymous Oct 08, 2008

    Same problem and I bought this kettle less then 2 months ago.
    Not much about this product, ... other then the fact it looks good, ...

    First and last time when I buy Cuisinart ...


  • nummagumma Dec 12, 2008

    after 4 years of faithful service this has happened.

  • Anonymous Jan 25, 2009

    Just bought a Hamilton Beach model 4-0886 Electric Kettle. Red light does not come on and it does not heat up the water? Help...

  • Anonymous Apr 19, 2009

    two years old I have the exact problem, the red light goes on but nothing happens!

  • Anonymous Mar 30, 2014

    base heats up but the kettle does not. Pin connecting kettle to base gets hot but water doesn't heat up

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OK, inside the unit there are three items, the heating element, thermostat, and thermal fuse.What has happened is the element got too hot and the thermal fuse opened.There is no reset button.In some cases you may run across a defective heating element or thermostat but its not common.The fix would probably be replacement of the thermostat and thermal fuse.For this, you would have to contact a small appliance repair center in your area.

Posted on Nov 07, 2007

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Cambridge Ontario Canada. I found and read the manual and under the heading "The kettle does not work or stops before boiling" it states " The kettle has been operated without water, triggering the safety system to prevent dry operation: leave kettle to cool and then fill with water. use the switch to turn it on: the kettle starts working again after about 15 minutes." This did not work on my first attempt and on the 2nd attempt I unplugged the base, then plugged it back in: replace kettle on base and turned switch on. After about 10 minutes kettle started working and my wife (the tea drinker) is happy again. Hope this helps others.

Posted on Apr 20, 2008

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Red light's on... but no hot water!


HI,

OK, inside the unit there are three items, the heating element, thermostat, and thermal fuse.What has happened is the element got too hot and the thermal fuse opened.There is no reset button.In some cases you may run across a defective heating element or thermostat but its not common.The fix would probably be replacement of the thermostat and thermal fuse.For this, you would have to contact a small appliance repair center in your area.

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If lights are flashing on the control panel, the heating element assembly might have burned out. The heating element assembly heats the water up to operating temperature. After a set amount of time if the temperature isn't reached a light on the control panel might start flashing. The heating element assembly can be checked for continuity with an Ohm meter.


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Does the radiant heating element cycle on and off?

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  • Cycling at the HI setting is normal and can occu

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