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Hello,
For the MPC7085 all support can be reached, starting from next site: http://www.cobyusa.com/?p=support
In the page top right enter MPC7085. Next an overview for this player shows up.
I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
Unfortunately, if the button is stuck it can't be fixed. The unit has a 90 day warranty from the date of purchase. You will need the receipt in order to receive a warranty replacement.
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