Looking for a service repair manual that shows how to take the machine apart - the selector knob is stuck and lubricants haven't worked.
SOURCE: Francis Francis
@allan50: that was precisely the info I was looking for when Google took me here. My element failed by corrosion. Eerily, the machine keeps working when this happens, due to what I would term a serious design-flaw. Why? It's the neutral, and not the hot side of the power supply that gets interrupted by the thermostat in this design, leaving the hot side routed right on through the heating circuit until it can't get back to neutral- or ground, as the case may be...so to speak. When the element corrodes through within the boiler, yet remains intact electrically (as it had done in my case, who knows for how long) it uses the third wire (the GROUND, which should NEVER carry any current normally) as an alternative to neutral. Hence, the thermostat is unable to regulate anything under these circumstances! I thought my t'stat had failed, but it is actually still OK. The only thing that stops the unit from getting all Vesuvius on you then is the cheapo snap-disc hi-temp cutout. This is the only thermal-cutout on the hot side of the line, period.
I'm not sure if my X5 is UL-listed, but it would seem to me this design should never have passed. It wouldn't have been so hard to put all switching on the hot side of the line for safety.
I'll finish by piling on WRT "Empire Fulfillment." (Now THERE is truth in advertising, eh?) If these guys repaired cars, you'd have to send your car into the dealer and leave it for a week for a wiper-blade replacement. I will not buy another espresso maker from Francis-Francis (or anyone else) without finding out whether I can buy whatever parts I want to do my own repairs. I don't need to fulfill anyone's empire, thankyou very much.
SOURCE: Francis!Francis! X5 leaking water from steam wand
Try descaling it.
I’m happy to assist further over the phone at https://www.6ya.com/expert/david_4533391e32eb7030
SOURCE: Hi, The knob on the
The x8 does not have any knob at front, it does have a section button knob at the right. At the front it have the lift up door for the capsules. Can you check the model .
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So, did you find a wai to open the x8? I took all the screws apart, and it does note open - I think there is a hidden one under the knob part. Mine stopped working.
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