Unable to see recording in software of hd writer ve 1.0

What software do you have ?

You don't say where you are trying to save it to. Try saving it to the default location on you desktop hard drive and then transfer it to your phone.

Out of the several hundred reviews I've found on this product, exactly two gave it a passing grade. The vast majority of complaints were the flaky/useless tuner, and the flaky/useless DVD writer. The writer issue seems to be mitigated somewhat by using Memorex blank media. The tuner issue seems to be a design flaw. The only work around I've found has been to use the other inputs and use a cable or satellite box for tuning.

Sorry, but it sounds like you got one of the many duds. Wish I could offer more encouragement.

If you have the CD with HD Writer AE, justfollow the steps below:
1. Go to the Administrator account and download the update software from: http://cnc.asp.hi-ho.ne.jp/cnc/global_cs/software/win7/Setup.exe

2. Insert the CD-ROM with the HD Writer AE1.0.

3. Double click the Setup.exe you just downloaded, and follow the procedure.

A free alternative to backup videos from camcorder to hard drive without HDWriter AE on Windows 7: Aunsoft Final Mate.

make sure that the driver is compatible with windows7 ^_^ if not it may not work.

After installation of Picture package softward, I am unable to burn the recorded video directly to CD-R. The software is not at all recognising the CD Writer, and give a message insert a blank CD, eventhough a blank CD is in the drive.

install the corect hp drivers and check the windows settings to make sure it is not sean as a cd drive instead of a dvd

this can happen sometimes, it could be a wrong code format when recorded or the device cannot read the code that its been put in. i have had this with some car cameras and cctv systems. its very hard to find software to open the files and fix them.

try this converter: http://avs4you.com/AVS-Video-Converter.aspx?type=GoogleAdWordsSearch&gclid=CPzqs8yy6JcCFQEpGgodvyWzDA

New version supports XP sp3:
http://panasonic.jp/support/global/cs/soft/download/v20l018e_sd5.html