Arris SURFboard Gateway SBG6580 DOCSIS 3.0 Wireless Cable Modem Logo
A
Anonymous Posted on Jun 13, 2014

Why is the Motorola SURFboard Gateway SBG6580 ethernet not working?

1 Answer

  • Official Brand Answer 3,100 Answers
  • Posted on Aug 19, 2014

Fixya Pro

Motorola Mobility
Official Brand Answer
Level 0:

Joined: Mar 14, 2009
Answers
3100
Questions
2
Helped
684719
Points
13487

Contact your service provider for troubleshooting or Arri's.

Mark
Motorola Support

ARRIS

2 Related Answers

Anonymous

  • 10406 Answers
  • Posted on Feb 21, 2011

SOURCE: How do I setup to use the dual band feature on the

Contact your Internet Service Provider. Since you will be connecting your modem to their network, you need to follow their setup instructions, to ensure that it functions correctly.

Ad

Anonymous

  • 73 Answers
  • Posted on Oct 19, 2012

SOURCE: I have a Motorola SURFboard Gateway SBG6580 modem. I want to use the wireless for my DS lite but it says that I need an WEP key, but I don't know how to enable it. Help!

Your wireless is set up with a password. You need to get that password before you can connect any more devices. From a computer that can connect to the internet go to 192.168.0.1. Then type admin for the username and motorola for the password. I believe from there you click Wireless then click Primary Network. You should see your wireless network name and password from there. I'm getting this from the modems manual here: http://www.midcocomm.com/_files/files/SBG6580.pdf

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to change password

You have to Iogin to change it. If you forgot you may have to reset first.

If you have further questions contact ARRIS

Mark
Motorola Support
0helpful
1answer

(How do I change the passphrase on my SBG6580)

Login to your router to reset.

Contact ARRIS support

Mark
Motorola Support
0helpful
1answer

My iphone won't connect to my SURFboard SB6141

Ensure the pass code is correct.

For additional support call ARRIS support.
Mark
Motorola Mobility Support
0helpful
1answer

Motorola SBG6580

Open Device Manager and set the wireless adapter Power tab to not turn off to save energy. Or modify Sleep mode to not turn off wireless adapters and USB devices. USB if you use a USB wireless adapter.
0helpful
1answer

I have a Motorola SURFboard Gateway SBG6580 modem. I want to use the wireless for my DS lite but it says that I need an WEP key, but I don't know how to enable it. Help!

Your wireless is set up with a password. You need to get that password before you can connect any more devices. From a computer that can connect to the internet go to 192.168.0.1. Then type admin for the username and motorola for the password. I believe from there you click Wireless then click Primary Network. You should see your wireless network name and password from there. I'm getting this from the modems manual here: http://www.midcocomm.com/_files/files/SBG6580.pdf
0helpful
1answer

My iphone won't connect to my sbg6580 motorola surfboard

I had to restart my IPhone and now I cannot get my Motorola Modem to join onto my Iphone 4. I have the password and the serial # for the modem, but nothing will work. Please help
1helpful
1answer

In need of a user manual for SBG6580 wireless router

The User Manuals for many of the Motorola modems and gateways are available from Motorola on their support site: http://www.motorola.com/Support/US-EN/Consumer-Support/Cable-Modems-and-Gateways . Select your model. On the next page, use the drop down menu to select User Manual in the Select A Topic drop-down menu. Then click Search. The direct link to the manual for the SBG6580 is http://www.motorola.com/staticfiles/Support/US-EN/Home-and-Office/Cable-Modems-and-Gateways/SBG6580-SURFboard-Wireless-Cable-Modem-Gateway/Documents/Static-Files/SURFboard_SBG6580_UserGuide.pdf . Note you will need Adobe Reader or a similar program to read the file.

I hope this helps.

Cindy Wells
1helpful
1answer

I just installed a Motorola SBG6580. I have it connected via Ethernet to my desktop (MS XP) and via wireless to one of my laptops (MS Vista). Both work well. However, I have been unable to connect my...

Try changing the authentication type to WEP/WPA/WPA etc. Might be your XP laptop doesn't support current authentication type. Thanks for joining us. Have a nice day.
0helpful
1answer

How do I setup to use the dual band feature on the motorola surfboard gateway SBG6580? We want to set it up to use both for different applications. Thanks

Contact your Internet Service Provider. Since you will be connecting your modem to their network, you need to follow their setup instructions, to ensure that it functions correctly.
Not finding what you are looking for?

343 views

Ask a Question

Usually answered in minutes!

Top Arris Computers & Internet Experts

Cindy Wells

Level 3 Expert

6688 Answers

Jesse Walters
Jesse Walters

Level 2 Expert

337 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you an Arris Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...