Hi there! If the filter is clogged this will cause the vacuum to lose suction and possibly shut-off. Below are instructions to checking and cleaning your filters.
1. Remove the dirt cup. Twist off the dirt cup lid.
2. Remove the filter cartridge from dirt cup.
3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum.
4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry.
5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry.
6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly.
If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020.
Primary Filter
Exhaust Foam Filter
Hope this helps!
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