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Hi Alec from VacuumSpot here. In Australia these are sold as the ergo rapido. The most likely culprit is the charger itself we sell loads of Electrolux Ergo Rapido Chargers basically the best bet is to measure the output of the charger to see if it is working properly (watch video) if it isnt then simply replace the charger. If it is then replace the vacuum handset - Electrolux have made the handsets real cheap so you dont have to do a repair on battery or motor.
Let me say this; The battery replacement for the Electrolux is not a owner level replacement procedure. However, you can replace the 4 original EMX1600sS batteries . The battery model is Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web. Anything under those specs should work. These types of battery's will cost about $15.00 on the web.
On your stand there are blue lights that show when it is charging the vacuum. If plugged up with out the vacuum on the base the lights do not show. Once you set the Vacuum on the base the blue lights indicate that it is charging.
you may not need batteries just a new charging plug. if the batteries are damaged all you need to do is replace the handheld part of the pronto, this is where the batteries are located.
The battery replacement for the PRONTO is not a consumer level maintenance procedure.
However, I just replaced the 4 original EMX1600sS batteries by anotther
model with the same specs and my PRONTO is working fine now. The battery
model is
Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs
Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web.
There are other similar models available that could be used but have in
mind the limitations for the dimensions and capacity in mAh.
The dimensions of the original cylindrical batteries are aprox. 33 mm (1 1/4") X 22mm (7/8").
Anything under those specs should work.
Good luck.
Sounds like it. How long have you had the vacuum? That's one of the draw backs of wireless vacuums. On top of providing less than adequate suction, the batteries have poor life spans. I suggest you go back to where you purchased it from and see if they can help you with a new battery
After 3 years my Pronto slowed down and needed new batteries. I just replaced all 8 internal batteries. It cost just under $30 with shipping and took 1 hour of soldering. If you're not handy with a soldering iron, don't attempt it. All of the batteries are soldered together in series. You need to order the 8 (4/5 Sc size, 2000 mAh) Nickel metal hydride (Ni-MH) batteries with tabs. The source I used was www.BatteryJunction.com. Here's a link to the battery page: http://www.batteryjunction.com/tenergy-45th-sc-1-2-2000-tabs.html
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