Water comes out of the frothed only. Tried putting tablet in to clean and press clean button. beeps twice and won't advance to clean cycle
SOURCE: malfunction code 8 on Jura Impressa s8
To fix this problem you need to clean the layers and layers of coffee mud off the plates that dispense the spent grounds into the hopper. My suggestion is to do this major muck cleaning before you even put the cleaning tablet in.
Get a flashlight and pull the trays out and have a look at the mechanism that dumps into the hopper. You will see the layers of gunk that need to be scraped off. Easiest thing to get in there is a finger to start, then place it next to your sink and clean it with a water jet from your kitchen faucet, provided your faucet will allow you to do that. Let the runoff go into the sink of course. After you get it cleaned up, then put the machine through the cleaning cycle.
If you can't get the problem solved, the fix is a flat $200 from Capresso.
Call the number above to get set up with a service shipment, done in PA.
Devin in Ohio
SOURCE: Jura Capresso Impressa S9 -water won't pull into the unit
I had the same problem and was about to take the machine apart when my girlfriend suggested I call customer service instead. Turns out when changing the filter, the air inside the new filter got sucked inside the machine causing a solenoir valve to airlock shut. You need to immerse the new filter in water before installing in the tank. All you do is keep pressing the steam button for 10 or 15 minutes at a time to jar loose the valve. Make sure you give the pump a rest every 10 minutes or so, or when the sound changes significantly so you dont burn it out. I did about 5 rounds of this yesterday and gave up, thinking I need to take it in for service....turned it on this morning for a few pushes and it worked. Be patient.
SOURCE: Jura E9 grinder spins but does not grind
I had a similar problem, and solved it by turning the grinder by hand against resistance. Apparently the grinder wasn't really turning during the cycle and needed to be cleared. If your beans are "hopping" this may be a different problem.
Testimonial: "Grinder is turning but old bean oil is clogging it. Stirring beans on next brewing after drying the grinder was also customer services recommendation"
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