My Taylor scale reads 167.6 lbs instead of 0.0 lbs when activated?

FAQs - Scales

I received my scale and my first weight reading was really wrong. What happened?

The scale may need to be initialized. This process is necessary because the scale was moved during the shipping process. Initializing the scale "re-seats" the internal parts allowing the scale to find the correct "zero." Here is how to initialize your scale:

1. Place the scale back on a hard surface floor.
2. With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
3. Wait for the scale to turn off again.
4. Step up onto the scale for a weight.

Or, your scale may be on an uneven surface or on carpet. Be sure to place your scale on a hard, flat surface to get an accurate weighing.

Contact Taylor Support direct. Tell them Andrew Taylor sent you (my real name) from Fixya. It needs to go back for repair.

https://www.taylorusa.com/pages/customer-service

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it means that it can't get a 0 point because it is unstable put it on a flat table or something and push re-zero (softly)

It's important to find the model number to be able to find the correct manual. Below is a link to FAQ's about Taylor body fat scales.
If you do a google search for "taylor body fat scale" you will see a list of a few models. Examine each to see if one of them is the same as yours.
Taylor USA FAQs Scales

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Don't know if this will help, but here is the manual.....see my photobucket link:

http://s1125.photobucket.com/albums/l587/landofnarnia/Taylor%205568%20Scale/

Amy

Turn over the scale, on the bottom, there should be a little black switch that you can use to select between lbs and kilograms.

Sounds like it wasn't initialized, even though it says Er 4 instead of Er 0... According to my manual, to (re)initialize it and reset it to zero, tap the platform lightly. It should show zeroes running across the display for a second or two, then show all zeroes and turn off. It should be re-initialized...

Error Codes for the 5757 (according to my manual):

Er 0 Initialization error (remedy described above)

Er 1 Instability error (step off the scale, then back on)

Er 2 Overload warning (registering weight beyond the 440 pound max)

Er 3 Contact error (body impedance beyond technical limit - try dampening feet and try again for better contact)

Er 4 Bodyfat error (bodyfat percentage is beyond range - try dampening feet and try again for better contact)

Er 5 Bodywater error (bodywater percentage is beyond range - try dampening feet and try again for better contact)

This link allows you to trouble shoot directly with the company....I hope this helps.

http://www.taylorusa.com/advantage/root/contact.html

Press the scale once with your foot. All screen options should display to initialize and then go to 0.0. Now step on the scale. It should read out your correct weight. If not, first remove and replace the battery for reset. If still not, replace the battery. If still not it's ready for return or replacement. Hope it works! Dave - CA