Problem with ink cartridge

Your machine needs to be serviced.
replace the cartridge with the original one.
it can not print if one cartridge is missing or not original.

Insert the old cartridge, if the message goes away the new cartridges printed circuit is defective.

The following are common issues.

The following ink cartridges cannot be used after device initialization and must be replaced

Cause The wrong ink cartridge(s) are installed.
Solution The indicated ink cartridge(s) cannot be used after the device has undergone first time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP All-in-One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One.
If you are using compatible cartridges make sure they are reset for use.


Ink cartridge problem
Cause The indicated ink cartridge(s) are missing or are damaged.
Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned. If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge.

check to see if the color cartridge has the plastic tab on the cartridge. Remove and reinsert cartridge.

If contact missing, then buy another ink cartige. It's probably too old.

This problem may be due to blocked nozzles, faulty cartridges or a faulty print head or main board. The first thing to do is eliminate the cartridges. Do a proper cartridge change on both printers, but swap the yellow and cyan (blue) cartridges between printers rather than fit new ones. If either (or both) of the missing colours now appear, you know the problem is the cartridges; replace it (or them) with new ones.

For example, take printer A, with yellow missing. Do a cartridge change procedure on printer A, but instead of fitting a new yellow cartridge, put in the yellow cartridge from printer B (since you know this yellow cartridge works). If yellow now prints in printer A, you know the cartridge you took out is faulty - put a new yellow in printer B, and throw away the cartridge you removed from printer A. Repeat this process for printer B with the Cyan cartridge.

For one or both printers where the above does not solve the problem, then you can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head across fully into its parking position on the right, so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean or two. If the missing colours now start to appear, try another clean or two. If still not perfect, leave for 24 hours and try again. If still nothing, report back.

take the cartridges out and clean them also clean where they go with a lint free cloth then replace them.

take the colour cartridge out, clean the printer were the ink goes through with a damp cloth then replace cartridge push down firmly about 5/6 times as though you are doing compressions

Still sounds like a bad ink cartridge, try cleaning the bottom of the cartridge with a Kleenex and soapy water. Dry it off real good.

Look where the cartridge sits and clean the same way.

Ink jets are dead technology.

may i know if the INK that you are using is a HP genuine ink cartridge??if it does clean the copper contacts on the printer and try to check also if the ink cartridge that you are trying to insert is the compatible ink cartrdiges of the PRINTER