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Anonymous Posted on Jun 01, 2014

My son hot gift of polar express of O gauge one day he was playing and suddenly the trail stopped . Now the problem is the engine is giving sound the track have power the cabs do have power but when we try to move it through remote its not moving when the dialer of remote is moved to forward and reverse the red led blinks but train is not moving neither of the function is working through remote like the bell , movement ,whistle etc . If anyone faced same problem and got solution please share

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non sequiter

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  • Posted on Oct 10, 2014
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You'll need to contact Lionel Customer Service:
586-949-4100 ext. 2

1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Apr 23, 2013

SOURCE: i just set up or thomas lionel train. and the

If you can pull the roof off of Thomas there is an on/off switch within the cab. I don't know if you tried that at all..just a thought..

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Hi,

Please make sure that the wireless controlloer power switch is set to "on." Please also give the train a new command. If it does not start to run, either your engine or remote need repair and you would need to reach out to Lionel by calling 1 (586) 949-4100.

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There is electricity coming from the tender of the Polar Express O gauge but the engine does not run. Is there somewhere to send it for repair?

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